Supermetrics knowledge base
Welcome! Our comprehensive knowledge base helps you get the most out of Supermetrics. Explore our content to connect data, build reports, troubleshoot issues, and unlock your marketing analytics' full potential. Our articles, tutorials, and product documentation help new and experienced users alike.
Featured articles
Report templates in Looker Studio
Start building your dashboards in Looker Studio using our report templates.
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Browse by categories
Get started
Take a look at this content to get started with Supermetrics.
Go to categoryConnect
Learn about available data sources, required permissions, and other ways to connect to your data.
Go to categoryManage
Learn how to transform your data or connect to your data warehouse to manage larger data volumes.
Go to categoryAnalyze
Learn how to visualize your data on the Supermetrics Hub or tools such as Google Sheets or Looker Studio. Start building reports that help you make more informed decisions.
Go to categoryActivate
Learn how to use your first-party data to improve reporting accuracy, connect to target audiences, and set up automated workflows.
Go to categoryManage team and subscription
Take a look at this content for instructions on how to manage your Supermetrics subscription, team and workspaces.
Go to categoryJoin the Supermetrics Community!
Ask questions, get answers, and engage with your peers! Supermetrics Community is a place for data-driven marketing professionals and analysts to connect, share knowledge, and grow together.
Supermetrics Community
Frequently asked questions
In what reporting tools can I use Supermetrics?
With Supermetrics, you can build reports and visualize data in Google Sheets, Looker Studio, Excel, and Power BI. We also offer Supermetrics Dashboards for visualizing data directly on the Supermetrics Hub.
You can find instructions for all reporting tools under Analyze.
For advanced data management, take a look at the data warehouse solutions you can use with Supermetrics. These instructions are in the Manage category.
Do you have ready-made templates?
Yes! We have templates available for Google Sheets, Looker Studio, Power BI, and Excel. You can see them all in the template gallery.
We also have templates for Data blending to help you get started with data transformations.
Where to find Supermetrics service status?
You can find our service status on our status page. We also have articles for upcoming data source and product updates in the System updates folder. For changes in particular data sources, head directly to the data source's own folder under Connect.
My connection to the data source doesn't work. What should I do?
First, take a look at our connection troubleshooting instructions. If the guidance doesn't help solve your problem, contact us through the chat or send us a support ticket.
I need your help. How can I reach Supermetrics support?
Our support team is happy to help you on chat and through tickets. Make sure that you provide us with the right information when you reach out to us. When you prepare all useful and relevant details in your message, it helps us to quickly resolve your issue so that you can go on about your day.
You can access our chat and submit a support ticket on the Supermetrics Hub.
Video gallery
Get started with Supermetrics for Google Sheets
Supermetrics Data blending
Supermetrics Custom fields
Get started with Custom data import