How to update your credit card details

  • Published on Jun 26, 2025
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You can update your credit card details on the Supermetrics Hub.

Note that to update your credit card details:

  • You must be an Admin or Owner of the team — learn how to change your role.

  • You're paying by credit card. (If you pay with PayPal, please change credit card details directly from your PayPal account.)

  • The subscription must have been active, or have expired, within the last 27 days.

Instructions

  1. Go to the Subscriptions page on the Supermetrics Hub. Check from the top bar that you're in the right team.

  2. Find the subscription you'd like to view, and click the subscription.

  3. Under Payment method, click Change card.

  4. Enter the new credit card information.

  5. Click Save.

Please note that Stripe will make your next scheduled payment with your updated credit card information. There may be a short delay between the credit card update and the subscription renewal.