This article gives you tips for building queries and reports that return the data you need, including how the API of this data source handles certain fields and metrics.
If you’re connecting to CallRail, follow the instructions in our connection guide. See CallRail metrics and dimensions for the available fields in this data source.
Request limits
Request limit: Request limit is based on CallRail’s usage tier. See CallRail’s documentation for more details.
Historical range
With the CallRail data source connector, the data is available for the last 25 months.
Accounts in CallRail
In the CallRail connector, each Account is considered a separate account within the connection.
Your Supermetrics subscription determines the number of data source accounts you can use simultaneously.
Things to consider
Accessing data of sub-accounts
CallRail users can have access to multiple accounts, and one account can have multiple sub-accounts. When selecting accounts in Supermetrics, users can only see their accounts and not their sub-accounts. To fetch data per sub-account, create a filter using the Company name or Company ID dimensions.