If your credit card is declined, there are a few things you can do to resolve the situation.
Contact your bank or credit card company
Note
We're not able to see why a credit card is declined at our end. You'll need to contact the bank or credit card company to resolve the issue.
The following are the most common reasons for a credit card to be declined:
Payment exceeds the card's limit for a one-time purchase.
Card doesn't have enough credit left to cover the full price.
The bank has blocks on foreign payments (Supermetrics is based in Finland).
Bank has blocks against Stripe itself.
The card doesn't have multi-factor authentication (3D Secure) enabled.
The transaction tripped fraud protections on the card.
Contact your bank or credit card company and make sure these don't prevent the payment.
Check your credit card and change card, if necessary
Check if the credit card meets these criteria:
The card has not expired.
The card has not been reported as stolen or has been recently replaced.
The card has enough credit left for the full price of the subscription you're trying to buy.
If the card doesn't meet the criteria, use a different credit card and follow these steps to update the credit card information.
If you can't fix the credit card issue, contact our support team.