This article outlines recommendations and notes certain limitations imposed by the data source API, which you may need to consider when building your queries.
If you’re connecting to this data source, please follow the instructions in our connection guide, and the available fields for this connector are listed in the metrics and dimensions documentation.
Request limits and recommended refresh rate
Request limit: See LinkedIn documentation.
Recommended refresh window: 2-3
API delay: 2 days for post
Historical range
Share statistics and follower statistics are available for up to 12 months. Note that some page metrics are lifetime totals.
Accounts in LinkedIn Company Pages
In the LinkedIn Company Pages connector, each Page is considered a separate account within the connection.
Your Supermetrics subscription determines the number of data source accounts you can use simultaneously.
Things to consider
System delays
The documentation for the LinkedIn Company Pages API notes the following delays that may occur in data fetched through API:
Follower Statistics: Endpoint requests up to 12 months in the past and up to 2 days before the end date of your query. This may occur up to 2 days of delay on current follower data.
Likes and Comments for Updates/Posts: There can be up to 48-hour delays when reflecting the removed/deleted likes and comments.
Updates/Post metrics: These could be delayed by up to 48 hours.
UTC reporting time
The API and the export reports from LinkedIn Company Pages are both in UTC time, so the values reported back for a given time range may be affected by this.
Depending on the timezone you’re in, you may need to adjust the date range forward or back by 1 day to get data that matches the reporting. Note that the date adjustment will depend on which direction you are from UTC +0 (if forward, you need to add a day; if back, remove a day).
For example, to get the data for the actual dates of January 1, 2021 to January 7, 2021 in the Helsinki timezone, you’ll need to adjust the date range to January 2, 2021 to January 8, 2021. Otherwise, the export report and the API will both return data from December 31, 2020 to January 6, 2021.
Learn more about timezone settings and timezone discrepancies.
Negative Likes
The API docs note that the likeCount field can become negative when members who liked a sponsored share later unlike it. The like is not counted since it is not organic, but the unlike is counted as organic. See more in LinkedIn documentation.
Showcase/Brand Pages
Supermetrics doesn’t currently support Showcase or Brand page types.