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Gong metrics and dimensions

  • Updated on Mar 5, 2026
  • Published on Dec 6, 2025
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Supermetrics brings all your Gong data into Google Sheets, Looker Studio, Power BI, Excel, BigQuery, Snowflake, Redshift, Azure

Early Access14 metrics47 dimensions

CALL

call_id
Field label Call ID
Description Unique identifier for the call
Field type dimension
Data type string.text.value
call_title
Field label Call title
Description Title of the call
Field type dimension
Data type string.text.value
call_system
Field label Call system
Description System used for the call
Field type dimension
Data type string.text.value
call_scope
Field label Call scope
Description Scope of the call
Field type dimension
Data type string.text.value
call_media
Field label Call media
Description Media type used for the call
Field type dimension
Data type string.text.value
call_language
Field label Call language
Description Language used in the call
Field type dimension
Data type string.language.value
call_url
Field label Call URL
Description URL for the call
Field type dimension
Data type string.text.url
call_recap
Field label Call recap
Description Summary or recap of the call
Field type dimension
Data type string.text.value
duration
Field label Duration
Description Total duration of the call in seconds
Field type metric
Data type int.duration.seconds
calls
Field label Calls
Description Total number of calls
Field type metric
Data type int.number.value

CRM

account_id
Field label Account ID
Description Unique identifier for the CRM account
Field type dimension
Data type string.text.value
account_name
Field label Account name
Description Name of the CRM account
Field type dimension
Data type string.text.value
opportunity_id
Field label Opportunity ID
Description Unique identifier for the CRM opportunity
Field type dimension
Data type string.text.value
opportunity_name
Field label Opportunity name
Description Name of the CRM opportunity
Field type dimension
Data type string.text.value

DATASOURCE

dataSourceName
Field label Data source
Description The name of the source for this data, as listed on supermetrics.com/docs
Field type dimension
Data type string.text.value
Destinations API, Data warehouse
system_metadata.data_source_logins
Field label Data source logins
Description The data source login accounts that were used to authenticate against the data source
Field type dimension
Data type string.text.json
system_metadata.data_source_login_owners
Field label Data source login owners
Description The Supermetrics users that created the data source login connections
Field type dimension
Data type string.text.json

INTERACTION

talk_ratio
Field label Talk ratio
Description Percentage of call that team members spoke
Field type metric
Data type float.number.ratio
Aggregation Non-aggregatable metric
longest_monologue
Field label Longest monologue
Description Duration of team members' longest speeches
Field type metric
Data type int.duration.seconds
Aggregation Non-aggregatable metric
longest_customer_story
Field label Longest customer story
Description Duration of customers' longest stories
Field type metric
Data type int.duration.seconds
Aggregation Non-aggregatable metric
interactivity
Field label Interactivity
Description How often the conversation switches back and forth between team member and customers
Field type metric
Data type float.number.value
Aggregation Non-aggregatable metric
patience
Field label Patience
Description Time team members wait after customers finishing speaking before they speak
Field type metric
Data type int.duration.seconds
Aggregation Non-aggregatable metric
company_questions
Field label Company questions
Description Number of questions asked by the call host company
Field type metric
Data type int.number.value
non_company_questions
Field label Non company questions
Description Number of questions asked by the call guests company
Field type metric
Data type int.number.value

OWNER

owner_id
Field label Owner ID
Description Unique identifier for the call owner
Field type dimension
Data type string.text.value
owner_name
Field label Owner name
Description Name of the call owner
Field type dimension
Data type string.text.value
owner_title
Field label Owner title
Description Title of the call owner
Field type dimension
Data type string.text.value
owner_email
Field label Owner email
Description Email address of the call owner
Field type dimension
Data type string.text.email

QUERY

system_metadata.query_date_range_start
Field label Start date
Description The start date of the requested query
Field type dimension
Data type string.time.date
system_metadata.query_date_range_end
Field label End date
Description The end date of the requested query
Field type dimension
Data type string.time.date
system_metadata.query_timezone
Field label Timezone
Description The timezone that is supplied to the query
Field type dimension
Data type string.time.timezone
system_metadata.query_filters
Field label Filters
Description All filters used in the query
Field type dimension
Data type string.text.json
system_metadata.query_date_start
Field label Start
Description When the query was started
Field type dimension
Data type string.time.datetime
system_metadata.query_date_end
Field label End
Description When the query completed
Field type dimension
Data type string.time.datetime
system_metadata.query_duration
Field label Duration
Description The duration in seconds of the query
Field type dimension
Data type int.duration.seconds
system_metadata.query_accounts
Field label Accounts
Description A list of accounts of which the data was pulled from
Field type dimension
Data type string.text.json
system_metadata.query_excluded_accounts
Field label Excluded invalid accounts
Description A list of unavailable accounts excluded from the query due to the "Exclude invalid accounts" setting
Field type dimension
Data type string.text.json

TIME

today
Field label Today
Description Today's date, e.g. 2017-01-31
Field type dimension
Data type string.time.date
Destinations API, Data warehouse
year
Field label Year
Field type dimension
Data type string.time.year
year_of_week
Field label Year of week (Sun-Sat)
Field type dimension
Data type string.time.year
year_of_week_iso
Field label Year of week (Mon-Sun)
Field type dimension
Data type string.time.year
year_month
Field label Year & month
Field type dimension
Data type string.time.yearmonth
month
Field label Month
Field type dimension
Data type string.time.month
year_week
Field label Year & week (Sun-Sat)
Field type dimension
Data type string.time.yearweek
year_week_iso
Field label Year & week (Mon-Sun)
Field type dimension
Data type string.time.yearweekiso
week
Field label Week (Sun-Sat)
Field type dimension
Data type string.time.week
week_iso
Field label Week (Mon-Sun)
Field type dimension
Data type string.time.weekiso
day_of_month
Field label Day of month
Field type dimension
Data type string.time.dayofmonth
day_of_week_name
Field label Day of week (Sun-Sat)
Field type dimension
Data type string.time.dayofweek
day_of_week_name_iso
Field label Day of week (Mon-Sun)
Field type dimension
Data type string.time.dayofweekiso
date
Field label Date
Field type dimension
Data type string.time.date
atom
Field label Datetime
Field type dimension
Data type string.time.datetime

TIMESTAMP

call_scheduled_date
Field label Call scheduled date
Description Date when the call was scheduled to occur
Field type dimension
Data type string.time.date
call_scheduled_datetime
Field label Call scheduled datetime
Description Date and time when the call was scheduled to occur
Field type dimension
Data type string.time.datetime
call_started_date
Field label Call started date
Description Date when the call actually started
Field type dimension
Data type string.time.date
call_started_datetime
Field label Call started datetime
Description Date and time when the call actually started
Field type dimension
Data type string.time.datetime

VIDEO

browser_duration
Field label Browser duration
Description Time spent in browser during the call in seconds
Field type metric
Data type int.duration.seconds
presentation_duration
Field label Presentation duration
Description Time spent on presentation during the call in seconds
Field type metric
Data type int.duration.seconds
webcam_duration
Field label Webcam duration
Description Total webcam usage time during the call in seconds
Field type metric
Data type int.duration.seconds
webcam_primary_user_duration
Field label Webcam primary user duration
Description Webcam usage time by primary user in seconds
Field type metric
Data type int.duration.seconds
webcam_non_company_duration
Field label Webcam non company duration
Description Webcam usage time by non-company participants in seconds
Field type metric
Data type int.duration.seconds

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