---
title: "Mailchimp: Permissions troubleshooting guide"
slug: "mailchimp-permissions-troubleshooting-guide"
description: "Learn how to use Mailchimp with multiple accounts in Supermetrics."
updated: 2026-10-14T06:39:40Z
published: 2026-10-14T06:39:40Z
canonical: "docs.supermetrics.com/mailchimp-permissions-troubleshooting-guide"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.supermetrics.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Mailchimp: Permissions troubleshooting guide

To keep your Mailchimp data from different accounts separate in your reports, connect each Mailchimp account with its own login.

If you've authenticated with Mailchimp login credentials that have access to multiple Mailchimp accounts, future data refreshes in Supermetrics may show mixed-up data from any of the accounts that you have access to. Resolve account issues by setting up a separate connection for each account.

The best practice is to assign unique email addresses to each business account. This means you should log in with a different email address for each business account. To add a new connection to your data destination, follow these steps in this guide.

## Instructions

### AI chats and Supermetrics MCP

1. On the [Supermetrics Hub](https://hub.supermetrics.com/), go to **Data sources** under **Connect**.
2. Select the Mailchimp data source.
3. Click **Add new connection**.
4. Now that you have multiple Mailchimp accounts, in your AI tool, specify the account to use by name in your prompt.

### Google Sheets and Excel

1. [Connect to Mailchimp from the Supermetrics sidebar in Google Sheets or Excel](/v1/docs/mailchimp-connection-guide).
2. Under Data source, click the **chevron** next to the data source's name.
3. Click **Add connection**.

### Data Studio (formerly Looker Studio)

[Follow these instructions to add a new user](/v1/docs/how-to-add-new-connections-and-data-source-accounts-to-data-studio).

### Power BI

1. Go to the [Power BI query list](https://hub.supermetrics.com/power-bi/query-list) on the Supermetrics Hub.
2. Select a Mailchimp query.
3. In the sidebar, click **New connection**.

### The Supermetrics API

1. On the [Supermetrics Hub](https://hub.supermetrics.com/), go to **API queries** under **Manage**.
2. Select the Mailchimp data source.
3. Click **Add new connection**.