--- title: "How to cancel a Supermetrics subscription" slug: "how-to-cancel-a-supermetrics-subscription" description: "Learn what to do in case you need to cancel your Supermetrics subscription." updated: 2026-10-09T07:11:26Z published: 2026-10-09T07:11:26Z canonical: "docs.supermetrics.com/how-to-cancel-a-supermetrics-subscription" --- > ## Documentation Index > Fetch the complete documentation index at: https://docs.supermetrics.com/llms.txt > Use this file to discover all available pages before exploring further. # How to cancel a Supermetrics subscription This article explains how to cancel a Supermetrics subscription. How you cancel depends on where you bought your subscription: online on the Supermetrics Hub, or through our sales team. If you’re on a free trial, you don’t need to cancel. Your trial ends automatically after 14 days, and we won’t charge you. ## Before you cancel Your agreement may include a minimum notice period to cancel a subscription. Check your agreement before you cancel. When you cancel a subscription you bought online, we stop all future payments. We don’t refund the remaining days of your current subscription period. ## Instructions ### Cancel subscription bought online If you have the Owner, Admin, or Finance role in Supermetrics, you can cancel your subscription on the Supermetrics Hub. 1. Go to the [Subscriptions page](https://hub.supermetrics.com/subscriptions) on the Supermetrics Hub. Check from the top bar that you're in the right team. 2. Find the subscription you'd like to cancel and click the subscription. 3. Scroll down to the very bottom of the page. 4. Click **Cancel subscription**. ### Cancel subscriptions bought with our sales team If you have a separate signed agreement with Supermetrics, you'll have to cancel the subscription according to the agreement. [Contact our support team](https://hub.supermetrics.com/support) if you have any questions.