---
title: "Mailchimp: Permissions troubleshooting guide"
slug: "mailchimp-permissions-troubleshooting-guide"
description: "Learn how to use Mailchimp with multiple accounts in Supermetrics."
updated: 2026-07-13T13:00:45Z
published: 2026-07-13T13:00:45Z
canonical: "docs.supermetrics.com/mailchimp-permissions-troubleshooting-guide"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.supermetrics.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Mailchimp: Permissions troubleshooting guide

Due to the way Mailchimp's API and our connector are built, it’s not currently possible to log in to Mailchimp in Supermetrics with multiple accounts.

If you've authenticated with Mailchimp login credentials that have access to multiple Mailchimp accounts, future refreshes may show mixed-up data from any of the accounts that you have access to.

There is a workaround for this limitation.

## Instructions

To fix this, please assign **unique email addresses** to each business account. This means you should log in with a different email address for each business account. To add a new user, follow these steps:

### AI chats and Supermetrics MCP

1. On the [Supermetrics Hub](https://hub.supermetrics.com/), go to **Data sources** under **Connect**.
2. Select the Mailchimp data source.
3. Click **Add new connection**.
4. Now that you have multiple Mailchimp accounts, in your AI tool, specify the account to use by name in your prompt.

### Google Sheets and Excel

1. [Connect to Mailchimp from the Supermetrics sidebar in Google Sheets or Excel](/v1/docs/mailchimp-connection-guide).
2. Under Data source, click the **chevron** next to the data source's name.
3. Click **Add connection**.

### Data Studio (formerly Looker Studio)

[Follow these instructions to add a new user](/v1/docs/how-to-add-new-connections-and-data-source-accounts-to-data-studio).

### Power BI

1. Go to the [Power BI query list](https://hub.supermetrics.com/power-bi/query-list) on the Supermetrics Hub.
2. Select a Mailchimp query.
3. In the sidebar, click **New connection**.

### The Supermetrics API

1. On the [Supermetrics Hub](https://hub.supermetrics.com/), go to **API queries** under **Manage**.
2. Select the Mailchimp data source.
3. Click **Add new connection**.