Each Supermetrics subscription includes a set number of data source accounts, such as ad accounts in Facebook Ads or properties in Google Analytics 4. You can set certain data source accounts as prioritized accounts, meaning that they’ll always be available for your queries.
This article shows how to avoid going over the limits and how to choose which accounts your subscription covers, so your queries pull data from the accounts you need.
If your queries are using more accounts than your subscription supports, you’ll see the The query is trying to pull data from x views that are not listed as prioritised accounts. error message.
Prioritized accounts
Prioritized accounts are data source accounts that will always be prioritized in any queries using a particular data source, like Facebook Ads accounts or Google Analytics properties, that count toward your subscription’s account limits. These prioritized accounts are always available to make sure your data keeps coming through.
What you need to know about prioritized accounts:
Subscription limits: Your subscription lets you connect a set number of data source accounts. Prioritized accounts fill this limit.
Automatic assignment: If you don’t pick prioritized accounts yourself, the first accounts you use in your queries become prioritized and automatically listed on the Supermetrics Hub until your limit is full. Note that if you use the All accounts setting, the prioritized accounts list can fill up fast.
Monthly changes: You can update your prioritized accounts up to 10 times per month. The limit resets on the first day of the month.
Shared limit: All data sources share the same account limit. For example, if your subscription allows 10 accounts per data source, that covers 10 Facebook Ads accounts and 10 LinkedIn Ads accounts combined.
If you're logged in as a team's Owner or Admin, you can view and manage the prioritized accounts on the Supermetrics Hub.
Instructions
Check and select your prioritized accounts
Go to the Subscriptions page on the Supermetrics Hub. Check from the top bar that you're in the right team.
Select the subscription you want to view, and click Manage.
Scroll down to Data sources & Accounts.
Click Manage next to the data source.
Select prioritized accounts on the left side of the box. The magic wand symbol indicates the accounts that were added automatically to the prioritized account list.
Clear and reselect prioritized accounts
Go to the Subscriptions page on the Supermetrics Hub. Check from the top bar that you're in the right team.
Navigate to the subscriptions you want to view, and click Manage.
Scroll down to Data sources & Accounts.
Click Manage next to the data source.
Click Clear All to remove all the accounts.
Click Save.
Click Refresh account list and then select the preferred accounts back to the prioritized account list.
Click Save.
Remove unnecessary accounts
Check your subscription usage to get a full overview of your data source accounts. If you see accounts you’d like to remove, follow these steps:
Remove data source accounts from Data Studio (formerly Looker Studio)
Remove data source accounts from Query Manager (Supermetrics API)
AI chats and Supermetrics MCP server always pull a fresh list of accounts. To remove accounts from your queries, ask the AI tool to list all accounts you have access to, then ask it to use particular accounts and exclude others.
Check the All accounts setting
If you're using Google Ads, Google Analytics, Google Analytics 4, or Microsoft Advertising with Google Sheets, your queries will have the All accounts setting enabled by default. This means that every data source account will be included in every query.
Upgrade your subscription
If you need more accounts than your subscription includes, you can upgrade your subscription. See How to add more features and upgrade a Supermetrics subscription.