--- title: "How to fix the 'Setup not found' error in BigQuery" slug: "how-to-fix-the-setup-not-found-error-in-bigquery" description: "Learn how to fix the 'Setup not found' error in BigQuery" updated: 2026-07-10T08:44:33Z published: 2026-07-10T08:44:33Z canonical: "docs.supermetrics.com/how-to-fix-the-setup-not-found-error-in-bigquery" --- > ## Documentation Index > Fetch the complete documentation index at: https://docs.supermetrics.com/llms.txt > Use this file to discover all available pages before exploring further. # How to fix the 'Setup not found' error in BigQuery If you encounter the “Setup not found” error when connecting Supermetrics to BigQuery, there are a few steps you can take to troubleshoot the issue. ## Solutions ### Reauthenticate BigQuery As a first step, [reauthenticate BigQuery in your destination](/v1/docs/how-to-reauthenticate-a-data-source-connection). ### Try Incognito mode If the error persists after you’ve reauthenticated, try the process again from another browser, or from the same brower in Incognito mode. ### Clear your cache and cookies Depending on the browser you use with Supermetrics, follow the instructions to clear the cache and cookies: - [Apple Safari](https://support.apple.com/en-gb/guide/safari/sfri11471/26.0/mac/26) - [Google Chrome](https://support.google.com/chrome/answer/2392709) - [Mozilla Firefox](https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox?redirectslug=delete-cookies-remove-info-websites-stored&redirectlocale=en-US) - [Microsoft Edge](https://support.microsoft.com/en-us/microsoft-edge/view-and-delete-browser-history-in-microsoft-edge-00cf7943-a9e1-975a-a33d-ac10ce454ca4) ### Force a refresh for account data As a last step, [forcing a refresh for your account data](/v1/docs/how-to-refresh-your-account-data) can help with this error. If none of these solutions help, [contact our support team](https://hub.supermetrics.com/support). They’ll be happy to help solve the problem.