There are two ways to delete a Supermetrics account:
If you want to delete a team and start using another team instead, you can merge your teams.
If you need to delete your Supermetrics account and remove your data from our system, follow the instructions in this article.
Before you begin
When a Supermetrics account is deleted, we remove all user data in line with our security and data privacy policies. This process works in the same way for all types of accounts, including those connected to data warehouses or cloud storage platforms.
An account deletion can't be undone — once an account is deleted, there's no way to recover it or any of its data.
Instructions
Our support team will work with you to delete your account.
Log in to the Supermetrics Hub.
In the top bar, click the question mark and select Submit a support ticket.
Choose Manage subscription or users in the dropdown.
In the Description field, be sure to include the following:
The reason for your deletion request
Your Team ID
Your subscription ID
Our team will reach out to you once your account has been deleted.
If you're receiving emails from us and want to opt out, click the unsubscribe link at the bottom of the email message.