--- title: "Good to know about Facebook Insights" slug: "good-to-know-about-facebook-insights" description: "Learn more about request limits, historical range, and things to consider when using the Supermetrics Facebook Insights connector" updated: 2026-09-10T07:22:52Z published: 2026-09-10T07:22:52Z canonical: "docs.supermetrics.com/good-to-know-about-facebook-insights" --- > ## Documentation Index > Fetch the complete documentation index at: https://docs.supermetrics.com/llms.txt > Use this file to discover all available pages before exploring further. # Good to know about Facebook Insights This article outlines recommendations and notes certain limitations imposed by the data source API, which you may need to consider when building your queries. If you’re connecting to Facebook Insights, follow the instructions in our [connection guide](/v1/docs/facebook-insights-connection-guide). See [Facebook Insights metrics and dimensions](/v1/docs/facebook-insights-fields) for the fields available in this data source. ## Request limits and recommended refresh rate **Request limit**: [4,800 requests per engaged user per day](https://developers.facebook.com/docs/graph-api/overview/rate-limiting#page-level-rate-limiting). **Recommended refresh window**: 5 days. The Insights API has a delay between 0 and 4 days. ## Historical range With the Facebook Insights data source connector, organic data isn’t available before October 2017 (and possibly earlier, as it may be a rolling window). Insights only retains the last 2 years of data; older data is subject to removal. ## Accounts in Facebook Insights In the Facebook Insights connector, each Page is considered a separate account within the connection. Your subscription determines the number of [data source accounts](https://docs.supermetrics.com/docs/about-data-source-accounts) you can use simultaneously. ## Things to consider ### Unsupported posts or page types - **Donation/Fundraiser posts**: This part of Meta’s API is still in closed beta. Supermetrics will not be able to access this until Meta opens this in their API for all users. - **Page Events**: Meta has locked down this part of the API. There is no option for third parties to request access for this. - **Grey accounts**: Grey accounts are Page accounts specifically. You’ll need to create a personal user account and give access to your page via that account to log in to Supermetrics. - **Dark Posts**: Fetching data on posts that are not published to a timeline but used as promoted posts/ads is not currently supported. - **Boosted Posts**: Boosted posts are supported in the Facebook Ads connector but not available in our Facebook Insights data source connector. - **Global Brand child pages**: We don’t currently support any special features for Global Brand pages; they should be fetchable like any other page and require the same access as a normal page. Please note that Meta’s New Page Experience won’t support these pages. ### Demographic fields - Demographics fields (like City or Country) must be split by a date dimension (date, month, year). Failure to do this means that all but the first row will be 0s in the results. - Meta’s API does not support splitting Page followers by any demographic fields. ### Messaging insights Due to privacy laws in Japan and the EU, messaging-related insights may be unavailable for messages delivered to or from people or businesses based in Europe and/or Japan. ### Maximum post limit Meta’s API will return approximately 600 ranked, published posts per year; this is a limitation of the API. [Learn more about Meta’s API limitations](https://developers.facebook.com/docs/graph-api/reference/v24.0/page/feed#limitations). If your query is likely to include more than 600 posts, it would be better to split your query into smaller data ranges. ### Reels and Posts Meta’s API treats Reels as a video and not as a type of post. This means that data on reels must be fetched separately from other posts. Queries for data on reels may only contain Video dimensions and Reels and video metrics only. ## More resources - [Facebook Insights connection guide](/v1/docs/facebook-insights-connection-guide) - [Facebook Insights report building guide](/v1/docs/facebook-insights-report-building-guide) - [About discrepancies in Facebook Insights data](/v1/docs/about-discrepancies-in-facebook-insights-data) - [Facebook Insights metrics and dimensions](/v1/docs/facebook-insights-fields)