---
title: "Good to know about Branch"
slug: "good-to-know-about-branch"
description: "Learn more about request limits, historical range, and things to consider when using the Supermetrics Branch connector."
updated: 2026-09-10T07:22:52Z
published: 2026-09-10T07:22:52Z
canonical: "docs.supermetrics.com/good-to-know-about-branch"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.supermetrics.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Good to know about Branch

This article outlines recommendations and notes certain limitations imposed by the data source API, which you may need to consider when building your queries.

If you’re connecting to Branch, follow the instructions in our [connection guide](/v1/docs/branch-connection-guide). See [Branch metrics and dimensions](/v1/docs/branch-fields) for the fields available in this data source.

## Request limits

**Request limit**:

- 5 requests per second
- 20 requests per minute
- 150 requests per hour

See [About API rate limits and discrepancies in Branch](/v1/docs/about-api-rate-limits-and-discrepancies-in-branch) for more details.

## Historical range

With the Branch data source connector, the data is available from 2017-10-14 onwards.

## Accounts in Branch

In the Branch connector, each Account is considered a separate account within the connection.

Your Supermetrics subscription determines the number of [data source accounts](/v1/docs/about-data-source-accounts) you can use simultaneously.

## Things to consider

### Rate limiting

Branch’s Query API has very low rate limits by default. To increase your limits, you can contact your Branch account manager. The default rate limits are listed in the request limits section of this page.

- Maximum number of results per day: 1000
- Maximum number of rows returned from API: 50,000
- Maximum retrievable unique values for a single dimension (campaigns, ad names, for example): 40,000
- Maximum export window: rolling 2-year window

### Branch dashboard

The Branch dashboard UI has 2 checkbox options for filtering data: Organic and Unique. Alongside these options, the Branch dashboard has its own algorithm to filter data that users don’t have control over. This can cause discrepancies when comparing data from the native user interface on Branch with data from the Supermetrics data source connector.

## More resources

- [Branch connection guide](/v1/docs/branch-connection-guide)
- [Branch metrics and dimensions](/v1/docs/branch-fields)