---
title: "CallRail data warehouse table groups"
slug: "callrail-data-warehouse-table-groups"
description: "Explore the complete Supermetrics data warehouse table groups for CallRail. See all the tables and the fields included in them."
updated: 2026-04-01T09:01:02Z
published: 2026-04-01T09:01:02Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.supermetrics.com/llms.txt
> Use this file to discover all available pages before exploring further.

# CallRail data warehouse table groups

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### Table: CALLS

| \| abandoned_calls** \| \| --- \| \| \\| Display name \\| Abandoned calls \\| \\| --- \\| --- \\| \\| Description \\| Number of calls that lasted for less than 15 seconds \\| \\| Field type \\| metric \\| \\| Data type \\| [int.number.value](/apidocs/field-data-types#number) \\| \| \| Display name \| Abandoned calls \| \| Description \| Number of calls that lasted for less than 15 seconds \| \| Field type \| metric \| \| Data type \| [int.number.value](/apidocs/field-data-types#number) \| |
| --- |
| abandoned_calls** |
| \| Display name \| Abandoned calls \| \| --- \| --- \| \| Description \| Number of calls that lasted for less than 15 seconds \| \| Field type \| metric \| \| Data type \| [int.number.value](/apidocs/field-data-types#number) \| |
| Display name | Abandoned calls |
| Description | Number of calls that lasted for less than 15 seconds |
| Field type | metric |
| Data type | [int.number.value](/apidocs/field-data-types#number) |
| \| agent_email** \| \| --- \| \| \\| Display name \\| Agent email \\| \\| --- \\| --- \\| \\| Description \\| Email address for the user who answered the call, when applicable \\| \\| Field type \\| dimension \\| \\| Data type \\| [string.text.email](/apidocs/field-data-types#text) \\| \| \| Display name \| Agent email \| \| Description \| Email address for the user who answered the call, when applicable \| \| Field type \| dimension \| \| Data type \| [string.text.email](/apidocs/field-data-types#text) \| |
| agent_email** |
| \| Display name \| Agent email \| \| --- \| --- \| \| Description \| Email address for the user who answered the call, when applicable \| \| Field type \| dimension \| \| Data type \| [string.text.email](/apidocs/field-data-types#text) \| |
| Display name | Agent email |
| Description | Email address for the user who answered the call, when applicable |
| Field type | dimension |
| Data type | [string.text.email](/apidocs/field-data-types#text) |
| \| answer_rate** \| \| --- \| \| \\| Display name \\| Answer rate \\| \\| --- \\| --- \\| \\| Description \\| Percentage of calls that were answered. Calculated by: (Answered calls / Calls) * 100 \\| \\| Field type \\| metric \\| \\| Data type \\| [float.number.percentage](/apidocs/field-data-types#number) \\| \| \| Display name \| Answer rate \| \| Description \| Percentage of calls that were answered. Calculated by: (Answered calls / Calls) * 100 \| \| Field type \| metric \| \| Data type \| [float.number.percentage](/apidocs/field-data-types#number) \| |
| answer_rate** |
| \| Display name \| Answer rate \| \| --- \| --- \| \| Description \| Percentage of calls that were answered. Calculated by: (Answered calls / Calls) * 100 \| \| Field type \| metric \| \| Data type \| [float.number.percentage](/apidocs/field-data-types#number) \| |
| Display name | Answer rate |
| Description | Percentage of calls that were answered. Calculated by: (Answered calls / Calls) * 100 |
| Field type | metric |
| Data type | [float.number.percentage](/apidocs/field-data-types#number) |
| \| answered** \| \| --- \| \| \\| Display name \\| Was answered \\| \\| --- \\| --- \\| \\| Description \\| Whether the call was answered \\| \\| Field type \\| dimension \\| \\| Data type \\| [bool](/apidocs/field-data-types#primitive) \\| \| \| Display name \| Was answered \| \| Description \| Whether the call was answered \| \| Field type \| dimension \| \| Data type \| [bool](/apidocs/field-data-types#primitive) \| |
| answered** |
| \| Display name \| Was answered \| \| --- \| --- \| \| Description \| Whether the call was answered \| \| Field type \| dimension \| \| Data type \| [bool](/apidocs/field-data-types#primitive) \| |
| Display name | Was answered |
| Description | Whether the call was answered |
| Field type | dimension |
| Data type | [bool](/apidocs/field-data-types#primitive) |
| \| answered_calls** \| \| --- \| \| \\| Display name \\| Answered calls \\| \\| --- \\| --- \\| \\| Description \\| Number of calls that were answered \\| \\| Field type \\| metric \\| \\| Data type \\| [int.number.value](/apidocs/field-data-types#number) \\| \| \| Display name \| Answered calls \| \| Description \| Number of calls that were answered \| \| Field type \| metric \| \| Data type \| [int.number.value](/apidocs/field-data-types#number) \| |
| answered_calls** |
| \| Display name \| Answered calls \| \| --- \| --- \| \| Description \| Number of calls that were answered \| \| Field type \| metric \| \| Data type \| [int.number.value](/apidocs/field-data-types#number) \| |
| Display name | Answered calls |
| Description | Number of calls that were answered |
| Field type | metric |
| Data type | [int.number.value](/apidocs/field-data-types#number) |
| \| avg_duration** \| \| --- \| \| \\| Display name \\| Avg. call duration (sec) \\| \\| --- \\| --- \\| \\| Description \\| Average duration of a call in seconds. Calculated by: Total call duration (sec) / Calls \\| \\| Field type \\| metric \\| \\| Data type \\| [float.number.value](/apidocs/field-data-types#number) \\| \| \| Display name \| Avg. call duration (sec) \| \| Description \| Average duration of a call in seconds. Calculated by: Total call duration (sec) / Calls \| \| Field type \| metric \| \| Data type \| [float.number.value](/apidocs/field-data-types#number) \| |
| avg_duration** |
| \| Display name \| Avg. call duration (sec) \| \| --- \| --- \| \| Description \| Average duration of a call in seconds. Calculated by: Total call duration (sec) / Calls \| \| Field type \| metric \| \| Data type \| [float.number.value](/apidocs/field-data-types#number) \| |
| Display name | Avg. call duration (sec) |
| Description | Average duration of a call in seconds. Calculated by: Total call duration (sec) / Calls |
| Field type | metric |
| Data type | [float.number.value](/apidocs/field-data-types#number) |
| \| avg_value** \| \| --- \| \| \\| Display name \\| Average value \\| \\| --- \\| --- \\| \\| Description \\| Average value of a call. Calculated by: Total value / Calls \\| \\| Field type \\| metric \\| \\| Data type \\| [float.currency.value](/apidocs/field-data-types#currency) \\| \| \| Display name \| Average value \| \| Description \| Average value of a call. Calculated by: Total value / Calls \| \| Field type \| metric \| \| Data type \| [float.currency.value](/apidocs/field-data-types#currency) \| |
| avg_value** |
| \| Display name \| Average value \| \| --- \| --- \| \| Description \| Average value of a call. Calculated by: Total value / Calls \| \| Field type \| metric \| \| Data type \| [float.currency.value](/apidocs/field-data-types#currency) \| |
| Display name | Average value |
| Description | Average value of a call. Calculated by: Total value / Calls |
| Field type | metric |
| Data type | [float.currency.value](/apidocs/field-data-types#currency) |
| \| business_phone_number** \| \| --- \| \| \\| Display name \\| Business phone number \\| \\| --- \\| --- \\| \\| Description \\| The phone number of the person or business who answered the call from the dialed tracking number \\| \\| Field type \\| dimension \\| \\| Data type \\| [string.text.phone](/apidocs/field-data-types#text) \\| \| \| Display name \| Business phone number \| \| Description \| The phone number of the person or business who answered the call from the dialed tracking number \| \| Field type \| dimension \| \| Data type \| [string.text.phone](/apidocs/field-data-types#text) \| |
| business_phone_number** |
| \| Display name \| Business phone number \| \| --- \| --- \| \| Description \| The phone number of the person or business who answered the call from the dialed tracking number \| \| Field type \| dimension \| \| Data type \| [string.text.phone](/apidocs/field-data-types#text) \| |
| Display name | Business phone number |
| Description | The phone number of the person or business who answered the call from the dialed tracking number |
| Field type | dimension |
| Data type | [string.text.phone](/apidocs/field-data-types#text) |
| \| call_details_url** \| \| --- \| \| \\| Display name \\| Call details link \\| \\| --- \\| --- \\| \\| Description \\| URL to the specific details of the call based on the ID \\| \\| Field type \\| dimension \\| \\| Data type \\| [string.text.url](/apidocs/field-data-types#text) \\| \| \| Display name \| Call details link \| \| Description \| URL to the specific details of the call based on the ID \| \| Field type \| dimension \| \| Data type \| [string.text.url](/apidocs/field-data-types#text) \| |
| call_details_url** |
| \| Display name \| Call details link \| \| --- \| --- \| \| Description \| URL to the specific details of the call based on the ID \| \| Field type \| dimension \| \| Data type \| [string.text.url](/apidocs/field-data-types#text) \| |
| Display name | Call details link |
| Description | URL to the specific details of the call based on the ID |
| Field type | dimension |
| Data type | [string.text.url](/apidocs/field-data-types#text) |
| \| call_highlights** \| \| --- \| \| \\| Display name \\| Call highlights \\| \\| --- \\| --- \\| \\| Description \\| A list of relevant keywords automatically found in the call transcription \\| \\| Field type \\| dimension \\| \\| Data type \\| [string.text.value](/apidocs/field-data-types#text) \\| \| \| Display name \| Call highlights \| \| Description \| A list of relevant keywords automatically found in the call transcription \| \| Field type \| dimension \| \| Data type \| [string.text.value](/apidocs/field-data-types#text) \| |
| call_highlights** |
| \| Display name \| Call highlights \| \| --- \| --- \| \| Description \| A list of relevant keywords automatically found in the call transcription \| \| Field type \| dimension \| \| Data type \| [string.text.value](/apidocs/field-data-types#text) \| |
| Display name | Call highlights |
| Description | A list of relevant keywords automatically found in the call transcription |
| Field type | dimension |
| Data type | [string.text.value](/apidocs/field-data-types#text) |
| \| call_id** \| \| --- \| \| \\| Display name \\| Call ID \\| \\| --- \\| --- \\| \\| Description \\| Unique identifier for the call \\| \\| Field type \\| dimension \\| \\| Data type \\| [string.text.value](/apidocs/field-data-types#text) \\| \| \| Display name \| Call ID \| \| Description \| Unique identifier for the call \| \| Field type \| dimension \| \| Data type \| [string.text.value](/apidocs/field-data-types#text) \| |
| call_id** |
| \| Display name \| Call ID \| \| --- \| --- \| \| Description \| Unique identifier for the call \| \| Field type \| dimension \| \| Data type \| [string.text.value](/apidocs/field-data-types#text) \| |
| Display name | Call ID |
| Description | Unique identifier for the call |
| Field type | dimension |
| Data type | [string.text.value](/apidocs/field-data-types#text) |
| \| calls** \| \| --- \| \| \\| Display name \\| Calls \\| \\| --- \\| --- \\| \\| Description \\| Total number of calls \\| \\| Field type \\| metric \\| \\| Data type \\| [int.number.value](/apidocs/field-data-types#number) \\| \| \| Display name \| Calls \| \| Description \| Total number of calls \| \| Field type \| metric \| \| Data type \| [int.number.value](/apidocs/field-data-types#number) \| |
| calls** |
| \| Display name \| Calls \| \| --- \| --- \| \| Description \| Total number of calls \| \| Field type \| metric \| \| Data type \| [int.number.value](/apidocs/field-data-types#number) \| |
| Display name | Calls |
| Description | Total number of calls |
| Field type | metric |
| Data type | [int.number.value](/apidocs/field-data-types#number) |
| \| campaign** \| \| --- \| \| \\| Display name \\| Campaign \\| \\| --- \\| --- \\| \\| Description \\| The name of the campaign the call belongs to \\| \\| Field type \\| dimension \\| \\| Data type \\| [string.text.value](/apidocs/field-data-types#text) \\| \| \| Display name \| Campaign \| \| Description \| The name of the campaign the call belongs to \| \| Field type \| dimension \| \| Data type \| [string.text.value](/apidocs/field-data-types#text) \| |
| campaign** |
| \| Display name \| Campaign \| \| --- \| --- \| \| Description \| The name of the campaign the call belongs to \| \| Field type \| dimension \| \| Data type \| [string.text.value](/apidocs/field-data-types#text) \| |
| Display name | Campaign |
| Description | The name of the campaign the call belongs to |
| Field type | dimension |
| Data type | [string.text.value](/apidocs/field-data-types#text) |
| \| company_id** \| \| --- \| \| \\| Display name \\| Company ID \\| \\| --- \\| --- \\| \\| Description \\| The string id of the company the call belongs to \\| \\| Field type \\| dimension \\| \\| Data type \\| [string.text.value](/apidocs/field-data-types#text) \\| \| \| Display name \| Company ID \| \| Description \| The string id of the company the call belongs to \| \| Field type \| dimension \| \| Data type \| [string.text.value](/apidocs/field-data-types#text) \| |
| company_id** |
| \| Display name \| Company ID \| \| --- \| --- \| \| Description \| The string id of the company the call belongs to \| \| Field type \| dimension \| \| Data type \| [string.text.value](/apidocs/field-data-types#text) \| |
| Display name | Company ID |
| Description | The string id of the company the call belongs to |
| Field type | dimension |
| Data type | [string.text.value](/apidocs/field-data-types#text) |
| \| company_name** \| \| --- \| \| \\| Display name \\| Company name \\| \\| --- \\| --- \\| \\| Description \\| The name of the company the source belongs to \\| \\| Field type \\| dimension \\| \\| Data type \\| [string.text.value](/apidocs/field-data-types#text) \\| \| \| Display name \| Company name \| \| Description \| The name of the company the source belongs to \| \| Field type \| dimension \| \| Data type \| [string.text.value](/apidocs/field-data-types#text) \| |
| company_name** |
| \| Display name \| Company name \| \| --- \| --- \| \| Description \| The name of the company the source belongs to \| \| Field type \| dimension \| \| Data type \| [string.text.value](/apidocs/field-data-types#text) \| |
| Display name | Company name |
| Description | The name of the company the source belongs to |
| Field type | dimension |
| Data type | [string.text.value](/apidocs/field-data-types#text) |
| \| company_time_zone** \| \| --- \| \| \\| Display name \\| Company time zone \\| \\| --- \\| --- \\| \\| Description \\| The configured time zone of the company in CallRail \\| \\| Field type \\| dimension \\| \\| Data type \\| [string.text.value](/apidocs/field-data-types#text) \\| \| \| Display name \| Company time zone \| \| Description \| The configured time zone of the company in CallRail \| \| Field type \| dimension \| \| Data type \| [string.text.value](/apidocs/field-data-types#text) \| |
| company_time_zone** |
| \| Display name \| Company time zone \| \| --- \| --- \| \| Description \| The configured time zone of the company in CallRail \| \| Field type \| dimension \| \| Data type \| [string.text.value](/apidocs/field-data-types#text) \| |
| Display name | Company time zone |
| Description | The configured time zone of the company in CallRail |
| Field type | dimension |
| Data type | [string.text.value](/apidocs/field-data-types#text) |
| \| customer_city** \| \| --- \| \| \\| Display name \\| Customer city \\| \\| --- \\| --- \\| \\| Description \\| The customer’s city, based on the original assigned location of their phone number \\| \\| Field type \\| dimension \\| \\| Data type \\| [string.geo.city](/apidocs/field-data-types#geographical) \\| \| \| Display name \| Customer city \| \| Description \| The customer’s city, based on the original assigned location of their phone number \| \| Field type \| dimension \| \| Data type \| [string.geo.city](/apidocs/field-data-types#geographical) \| |
| customer_city** |
| \| Display name \| Customer city \| \| --- \| --- \| \| Description \| The customer’s city, based on the original assigned location of their phone number \| \| Field type \| dimension \| \| Data type \| [string.geo.city](/apidocs/field-data-types#geographical) \| |
| Display name | Customer city |
| Description | The customer’s city, based on the original assigned location of their phone number |
| Field type | dimension |
| Data type | [string.geo.city](/apidocs/field-data-types#geographical) |
| \| customer_country** \| \| --- \| \| \\| Display name \\| Customer country \\| \\| --- \\| --- \\| \\| Description \\| The customer’s country, based on the area code of their phone number \\| \\| Field type \\| dimension \\| \\| Data type \\| [string.geo.country.twolettercode](/apidocs/field-data-types#geographical) \\| \| \| Display name \| Customer country \| \| Description \| The customer’s country, based on the area code of their phone number \| \| Field type \| dimension \| \| Data type \| [string.geo.country.twolettercode](/apidocs/field-data-types#geographical) \| |
| customer_country** |
| \| Display name \| Customer country \| \| --- \| --- \| \| Description \| The customer’s country, based on the area code of their phone number \| \| Field type \| dimension \| \| Data type \| [string.geo.country.twolettercode](/apidocs/field-data-types#geographical) \| |
| Display name | Customer country |
| Description | The customer’s country, based on the area code of their phone number |
| Field type | dimension |
| Data type | [string.geo.country.twolettercode](/apidocs/field-data-types#geographical) |
| \| customer_phone_number** \| \| --- \| \| \\| Display name \\| Customer phone number \\| \\| --- \\| --- \\| \\| Description \\| The customer’s phone number (in E.164 format) \\| \\| Field type \\| dimension \\| \\| Data type \\| [string.text.phone](/apidocs/field-data-types#text) \\| \| \| Display name \| Customer phone number \| \| Description \| The customer’s phone number (in E.164 format) \| \| Field type \| dimension \| \| Data type \| [string.text.phone](/apidocs/field-data-types#text) \| |
| customer_phone_number** |
| \| Display name \| Customer phone number \| \| --- \| --- \| \| Description \| The customer’s phone number (in E.164 format) \| \| Field type \| dimension \| \| Data type \| [string.text.phone](/apidocs/field-data-types#text) \| |
| Display name | Customer phone number |
| Description | The customer’s phone number (in E.164 format) |
| Field type | dimension |
| Data type | [string.text.phone](/apidocs/field-data-types#text) |
| \| customer_state** \| \| --- \| \| \\| Display name \\| Customer state \\| \\| --- \\| --- \\| \\| Description \\| The 2-character abbreviation for the customer’s state, based on the original assigned location of their phone number \\| \\| Field type \\| dimension \\| \\| Data type \\| [string.geo.region](/apidocs/field-data-types#geographical) \\| \| \| Display name \| Customer state \| \| Description \| The 2-character abbreviation for the customer’s state, based on the original assigned location of their phone number \| \| Field type \| dimension \| \| Data type \| [string.geo.region](/apidocs/field-data-types#geographical) \| |
| customer_state** |
| \| Display name \| Customer state \| \| --- \| --- \| \| Description \| The 2-character abbreviation for the customer’s state, based on the original assigned location of their phone number \| \| Field type \| dimension \| \| Data type \| [string.geo.region](/apidocs/field-data-types#geographical) \| |
| Display name | Customer state |
| Description | The 2-character abbreviation for the customer’s state, based on the original assigned location of their phone number |
| Field type | dimension |
| Data type | [string.geo.region](/apidocs/field-data-types#geographical) |
| \| date** \| \| --- \| \| \\| Display name \\| Date \\| \\| --- \\| --- \\| \\| Description \\| Date, e.g. 2017-01-31 \\| \\| Field type \\| dimension \\| \\| Data type \\| [string.time.date](/apidocs/field-data-types#time) \\| \| \| Display name \| Date \| \| Description \| Date, e.g. 2017-01-31 \| \| Field type \| dimension \| \| Data type \| [string.time.date](/apidocs/field-data-types#time) \| |
| date** |
| \| Display name \| Date \| \| --- \| --- \| \| Description \| Date, e.g. 2017-01-31 \| \| Field type \| dimension \| \| Data type \| [string.time.date](/apidocs/field-data-types#time) \| |
| Display name | Date |
| Description | Date, e.g. 2017-01-31 |
| Field type | dimension |
| Data type | [string.time.date](/apidocs/field-data-types#time) |
| \| device_type** \| \| --- \| \| \\| Display name \\| Device type \\| \\| --- \\| --- \\| \\| Description \\| Either mobile or desktop, available for calls placed to Keyword (Session) trackers \\| \\| Field type \\| dimension \\| \\| Data type \\| [string.text.value](/apidocs/field-data-types#text) \\| \| \| Display name \| Device type \| \| Description \| Either mobile or desktop, available for calls placed to Keyword (Session) trackers \| \| Field type \| dimension \| \| Data type \| [string.text.value](/apidocs/field-data-types#text) \| |
| device_type** |
| \| Display name \| Device type \| \| --- \| --- \| \| Description \| Either mobile or desktop, available for calls placed to Keyword (Session) trackers \| \| Field type \| dimension \| \| Data type \| [string.text.value](/apidocs/field-data-types#text) \| |
| Display name | Device type |
| Description | Either mobile or desktop, available for calls placed to Keyword (Session) trackers |
| Field type | dimension |
| Data type | [string.text.value](/apidocs/field-data-types#text) |
| \| direction** \| \| --- \| \| \\| Display name \\| Call direction \\| \\| --- \\| --- \\| \\| Description \\| Whether the call was inbound (from a customer to you) or outbound (from you to a customer) \\| \\| Field type \\| dimension \\| \\| Data type \\| [string.text.value](/apidocs/field-data-types#text) \\| \| \| Display name \| Call direction \| \| Description \| Whether the call was inbound (from a customer to you) or outbound (from you to a customer) \| \| Field type \| dimension \| \| Data type \| [string.text.value](/apidocs/field-data-types#text) \| |
| direction** |
| \| Display name \| Call direction \| \| --- \| --- \| \| Description \| Whether the call was inbound (from a customer to you) or outbound (from you to a customer) \| \| Field type \| dimension \| \| Data type \| [string.text.value](/apidocs/field-data-types#text) \| |
| Display name | Call direction |
| Description | Whether the call was inbound (from a customer to you) or outbound (from you to a customer) |
| Field type | dimension |
| Data type | [string.text.value](/apidocs/field-data-types#text) |
| \| duration** \| \| --- \| \| \\| Display name \\| Total call duration (sec) \\| \\| --- \\| --- \\| \\| Description \\| Total duration of all calls in seconds \\| \\| Field type \\| metric \\| \\| Data type \\| [int.duration.seconds](/apidocs/field-data-types#duration) \\| \| \| Display name \| Total call duration (sec) \| \| Description \| Total duration of all calls in seconds \| \| Field type \| metric \| \| Data type \| [int.duration.seconds](/apidocs/field-data-types#duration) \| |
| duration** |
| \| Display name \| Total call duration (sec) \| \| --- \| --- \| \| Description \| Total duration of all calls in seconds \| \| Field type \| metric \| \| Data type \| [int.duration.seconds](/apidocs/field-data-types#duration) \| |
| Display name | Total call duration (sec) |
| Description | Total duration of all calls in seconds |
| Field type | metric |
| Data type | [int.duration.seconds](/apidocs/field-data-types#duration) |
| \| fbclid** \| \| --- \| \| \\| Display name \\| Fbclid \\| \\| --- \\| --- \\| \\| Description \\| fbclid as captured from the landing page parameter, available for calls placed to Keyword (Session) trackers \\| \\| Field type \\| dimension \\| \\| Data type \\| [string.text.value](/apidocs/field-data-types#text) \\| \| \| Display name \| Fbclid \| \| Description \| fbclid as captured from the landing page parameter, available for calls placed to Keyword (Session) trackers \| \| Field type \| dimension \| \| Data type \| [string.text.value](/apidocs/field-data-types#text) \| |
| fbclid** |
| \| Display name \| Fbclid \| \| --- \| --- \| \| Description \| fbclid as captured from the landing page parameter, available for calls placed to Keyword (Session) trackers \| \| Field type \| dimension \| \| Data type \| [string.text.value](/apidocs/field-data-types#text) \| |
| Display name | Fbclid |
| Description | fbclid as captured from the landing page parameter, available for calls placed to Keyword (Session) trackers |
| Field type | dimension |
| Data type | [string.text.value](/apidocs/field-data-types#text) |
| \| first_call** \| \| --- \| \| \\| Display name \\| First-time call \\| \\| --- \\| --- \\| \\| Description \\| Whether or not the call is the caller’s first call to this company \\| \\| Field type \\| dimension \\| \\| Data type \\| [bool](/apidocs/field-data-types#primitive) \\| \| \| Display name \| First-time call \| \| Description \| Whether or not the call is the caller’s first call to this company \| \| Field type \| dimension \| \| Data type \| [bool](/apidocs/field-data-types#primitive) \| |
| first_call** |
| \| Display name \| First-time call \| \| --- \| --- \| \| Description \| Whether or not the call is the caller’s first call to this company \| \| Field type \| dimension \| \| Data type \| [bool](/apidocs/field-data-types#primitive) \| |
| Display name | First-time call |
| Description | Whether or not the call is the caller’s first call to this company |
| Field type | dimension |
| Data type | [bool](/apidocs/field-data-types#primitive) |
| \| first_time_callers** \| \| --- \| \| \\| Display name \\| First time callers \\| \\| --- \\| --- \\| \\| Description \\| The total number of calls from first-time callers \\| \\| Field type \\| metric \\| \\| Data type \\| [int.number.value](/apidocs/field-data-types#number) \\| \| \| Display name \| First time callers \| \| Description \| The total number of calls from first-time callers \| \| Field type \| metric \| \| Data type \| [int.number.value](/apidocs/field-data-types#number) \| |
| first_time_callers** |
| \| Display name \| First time callers \| \| --- \| --- \| \| Description \| The total number of calls from first-time callers \| \| Field type \| metric \| \| Data type \| [int.number.value](/apidocs/field-data-types#number) \| |
| Display name | First time callers |
| Description | The total number of calls from first-time callers |
| Field type | metric |
| Data type | [int.number.value](/apidocs/field-data-types#number) |
| \| formatted_customer_name** \| \| --- \| \| \\| Display name \\| Customer name \\| \\| --- \\| --- \\| \\| Description \\| The customer’s name, as reported by Caller ID \\| \\| Field type \\| dimension \\| \\| Data type \\| [string.text.value](/apidocs/field-data-types#text) \\| \| \| Display name \| Customer name \| \| Description \| The customer’s name, as reported by Caller ID \| \| Field type \| dimension \| \| Data type \| [string.text.value](/apidocs/field-data-types#text) \| |
| formatted_customer_name** |
| \| Display name \| Customer name \| \| --- \| --- \| \| Description \| The customer’s name, as reported by Caller ID \| \| Field type \| dimension \| \| Data type \| [string.text.value](/apidocs/field-data-types#text) \| |
| Display name | Customer name |
| Description | The customer’s name, as reported by Caller ID |
| Field type | dimension |
| Data type | [string.text.value](/apidocs/field-data-types#text) |
| \| formatted_duration** \| \| --- \| \| \\| Display name \\| Call duration (sec) \\| \\| --- \\| --- \\| \\| Description \\| The duration of the call in seconds \\| \\| Field type \\| dimension \\| \\| Data type \\| [int.duration.seconds](/apidocs/field-data-types#duration) \\| \| \| Display name \| Call duration (sec) \| \| Description \| The duration of the call in seconds \| \| Field type \| dimension \| \| Data type \| [int.duration.seconds](/apidocs/field-data-types#duration) \| |
| formatted_duration** |
| \| Display name \| Call duration (sec) \| \| --- \| --- \| \| Description \| The duration of the call in seconds \| \| Field type \| dimension \| \| Data type \| [int.duration.seconds](/apidocs/field-data-types#duration) \| |
| Display name | Call duration (sec) |
| Description | The duration of the call in seconds |
| Field type | dimension |
| Data type | [int.duration.seconds](/apidocs/field-data-types#duration) |
| \| ga** \| \| --- \| \| \\| Display name \\| Ga \\| \\| --- \\| --- \\| \\| Description \\| Google Universal Analytics _ga value, available for calls placed to Keyword (Session) trackers \\| \\| Field type \\| dimension \\| \\| Data type \\| [string.text.value](/apidocs/field-data-types#text) \\| \| \| Display name \| Ga \| \| Description \| Google Universal Analytics _ga value, available for calls placed to Keyword (Session) trackers \| \| Field type \| dimension \| \| Data type \| [string.text.value](/apidocs/field-data-types#text) \| |
| ga** |
| \| Display name \| Ga \| \| --- \| --- \| \| Description \| Google Universal Analytics _ga value, available for calls placed to Keyword (Session) trackers \| \| Field type \| dimension \| \| Data type \| [string.text.value](/apidocs/field-data-types#text) \| |
| Display name | Ga |
| Description | Google Universal Analytics _ga value, available for calls placed to Keyword (Session) trackers |
| Field type | dimension |
| Data type | [string.text.value](/apidocs/field-data-types#text) |
| \| gclid** \| \| --- \| \| \\| Display name \\| Gclid \\| \\| --- \\| --- \\| \\| Description \\| gclid as captured from the landing page parameter, available for calls placed to Keyword (Session) trackers \\| \\| Field type \\| dimension \\| \\| Data type \\| [string.text.value](/apidocs/field-data-types#text) \\| \| \| Display name \| Gclid \| \| Description \| gclid as captured from the landing page parameter, available for calls placed to Keyword (Session) trackers \| \| Field type \| dimension \| \| Data type \| [string.text.value](/apidocs/field-data-types#text) \| |
| gclid** |
| \| Display name \| Gclid \| \| --- \| --- \| \| Description \| gclid as captured from the landing page parameter, available for calls placed to Keyword (Session) trackers \| \| Field type \| dimension \| \| Data type \| [string.text.value](/apidocs/field-data-types#text) \| |
| Display name | Gclid |
| Description | gclid as captured from the landing page parameter, available for calls placed to Keyword (Session) trackers |
| Field type | dimension |
| Data type | [string.text.value](/apidocs/field-data-types#text) |
| \| good_lead_call_id** \| \| --- \| \| \\| Display name \\| Good lead call ID \\| \\| --- \\| --- \\| \\| Description \\| If provided, the id of the call that was originally scored as a good lead \\| \\| Field type \\| dimension \\| \\| Data type \\| [string.text.value](/apidocs/field-data-types#text) \\| \| \| Display name \| Good lead call ID \| \| Description \| If provided, the id of the call that was originally scored as a good lead \| \| Field type \| dimension \| \| Data type \| [string.text.value](/apidocs/field-data-types#text) \| |
| good_lead_call_id** |
| \| Display name \| Good lead call ID \| \| --- \| --- \| \| Description \| If provided, the id of the call that was originally scored as a good lead \| \| Field type \| dimension \| \| Data type \| [string.text.value](/apidocs/field-data-types#text) \| |
| Display name | Good lead call ID |
| Description | If provided, the id of the call that was originally scored as a good lead |
| Field type | dimension |
| Data type | [string.text.value](/apidocs/field-data-types#text) |
| \| good_lead_call_time** \| \| --- \| \| \\| Display name \\| Good lead call time \\| \\| --- \\| --- \\| \\| Description \\| If provided, the time of the call that was originally scored as a good lead \\| \\| Field type \\| dimension \\| \\| Data type \\| [string.text.value](/apidocs/field-data-types#text) \\| \| \| Display name \| Good lead call time \| \| Description \| If provided, the time of the call that was originally scored as a good lead \| \| Field type \| dimension \| \| Data type \| [string.text.value](/apidocs/field-data-types#text) \| |
| good_lead_call_time** |
| \| Display name \| Good lead call time \| \| --- \| --- \| \| Description \| If provided, the time of the call that was originally scored as a good lead \| \| Field type \| dimension \| \| Data type \| [string.text.value](/apidocs/field-data-types#text) \| |
| Display name | Good lead call time |
| Description | If provided, the time of the call that was originally scored as a good lead |
| Field type | dimension |
| Data type | [string.text.value](/apidocs/field-data-types#text) |
| \| inbound_calls** \| \| --- \| \| \\| Display name \\| Inbound calls \\| \\| --- \\| --- \\| \\| Description \\| Number of inbound calls \\| \\| Field type \\| metric \\| \\| Data type \\| [int.number.value](/apidocs/field-data-types#number) \\| \| \| Display name \| Inbound calls \| \| Description \| Number of inbound calls \| \| Field type \| metric \| \| Data type \| [int.number.value](/apidocs/field-data-types#number) \| |
| inbound_calls** |
| \| Display name \| Inbound calls \| \| --- \| --- \| \| Description \| Number of inbound calls \| \| Field type \| metric \| \| Data type \| [int.number.value](/apidocs/field-data-types#number) \| |
| Display name | Inbound calls |
| Description | Number of inbound calls |
| Field type | metric |
| Data type | [int.number.value](/apidocs/field-data-types#number) |
| \| keywords** \| \| --- \| \| \\| Display name \\| Keywords \\| \\| --- \\| --- \\| \\| Description \\| The keywords the visitor searched for, if available for calls placed to Keyword (Session) trackers. Keywords only provided from paid ad sources \\| \\| Field type \\| dimension \\| \\| Data type \\| [string.text.value](/apidocs/field-data-types#text) \\| \| \| Display name \| Keywords \| \| Description \| The keywords the visitor searched for, if available for calls placed to Keyword (Session) trackers. Keywords only provided from paid ad sources \| \| Field type \| dimension \| \| Data type \| [string.text.value](/apidocs/field-data-types#text) \| |
| keywords** |
| \| Display name \| Keywords \| \| --- \| --- \| \| Description \| The keywords the visitor searched for, if available for calls placed to Keyword (Session) trackers. Keywords only provided from paid ad sources \| \| Field type \| dimension \| \| Data type \| [string.text.value](/apidocs/field-data-types#text) \| |
| Display name | Keywords |
| Description | The keywords the visitor searched for, if available for calls placed to Keyword (Session) trackers. Keywords only provided from paid ad sources |
| Field type | dimension |
| Data type | [string.text.value](/apidocs/field-data-types#text) |
| \| keywords_spotted** \| \| --- \| \| \\| Display name \\| Keywords spotted \\| \\| --- \\| --- \\| \\| Description \\| Array of keywords spotted, each containing keyword with locations in seconds offset from beginning of recording \\| \\| Field type \\| dimension \\| \\| Data type \\| [string.text.value](/apidocs/field-data-types#text) \\| \| \| Display name \| Keywords spotted \| \| Description \| Array of keywords spotted, each containing keyword with locations in seconds offset from beginning of recording \| \| Field type \| dimension \| \| Data type \| [string.text.value](/apidocs/field-data-types#text) \| |
| keywords_spotted** |
| \| Display name \| Keywords spotted \| \| --- \| --- \| \| Description \| Array of keywords spotted, each containing keyword with locations in seconds offset from beginning of recording \| \| Field type \| dimension \| \| Data type \| [string.text.value](/apidocs/field-data-types#text) \| |
| Display name | Keywords spotted |
| Description | Array of keywords spotted, each containing keyword with locations in seconds offset from beginning of recording |
| Field type | dimension |
| Data type | [string.text.value](/apidocs/field-data-types#text) |
| \| landing_page_url** \| \| --- \| \| \\| Display name \\| Landing page url \\| \\| --- \\| --- \\| \\| Description \\| The URL the caller first landed on, available for calls placed to Keyword (Session) trackers \\| \\| Field type \\| dimension \\| \\| Data type \\| [string.text.url](/apidocs/field-data-types#text) \\| \| \| Display name \| Landing page url \| \| Description \| The URL the caller first landed on, available for calls placed to Keyword (Session) trackers \| \| Field type \| dimension \| \| Data type \| [string.text.url](/apidocs/field-data-types#text) \| |
| landing_page_url** |
| \| Display name \| Landing page url \| \| --- \| --- \| \| Description \| The URL the caller first landed on, available for calls placed to Keyword (Session) trackers \| \| Field type \| dimension \| \| Data type \| [string.text.url](/apidocs/field-data-types#text) \| |
| Display name | Landing page url |
| Description | The URL the caller first landed on, available for calls placed to Keyword (Session) trackers |
| Field type | dimension |
| Data type | [string.text.url](/apidocs/field-data-types#text) |
| \| last_requested_url** \| \| --- \| \| \\| Display name \\| Last requested url \\| \\| --- \\| --- \\| \\| Description \\| The URL of the active page at the time the call was placed, available for calls placed to Keyword (Session) trackers \\| \\| Field type \\| dimension \\| \\| Data type \\| [string.text.url](/apidocs/field-data-types#text) \\| \| \| Display name \| Last requested url \| \| Description \| The URL of the active page at the time the call was placed, available for calls placed to Keyword (Session) trackers \| \| Field type \| dimension \| \| Data type \| [string.text.url](/apidocs/field-data-types#text) \| |
| last_requested_url** |
| \| Display name \| Last requested url \| \| --- \| --- \| \| Description \| The URL of the active page at the time the call was placed, available for calls placed to Keyword (Session) trackers \| \| Field type \| dimension \| \| Data type \| [string.text.url](/apidocs/field-data-types#text) \| |
| Display name | Last requested url |
| Description | The URL of the active page at the time the call was placed, available for calls placed to Keyword (Session) trackers |
| Field type | dimension |
| Data type | [string.text.url](/apidocs/field-data-types#text) |
| \| lead_status** \| \| --- \| \| \\| Display name \\| Lead status \\| \\| --- \\| --- \\| \\| Description \\| The current lead status of this caller (as of this call). One of good_lead, not_a_lead, previously_marked_good_lead, or null \\| \\| Field type \\| dimension \\| \\| Data type \\| [string.text.value](/apidocs/field-data-types#text) \\| \| \| Display name \| Lead status \| \| Description \| The current lead status of this caller (as of this call). One of good_lead, not_a_lead, previously_marked_good_lead, or null \| \| Field type \| dimension \| \| Data type \| [string.text.value](/apidocs/field-data-types#text) \| |
| lead_status** |
| \| Display name \| Lead status \| \| --- \| --- \| \| Description \| The current lead status of this caller (as of this call). One of good_lead, not_a_lead, previously_marked_good_lead, or null \| \| Field type \| dimension \| \| Data type \| [string.text.value](/apidocs/field-data-types#text) \| |
| Display name | Lead status |
| Description | The current lead status of this caller (as of this call). One of good_lead, not_a_lead, previously_marked_good_lead, or null |
| Field type | dimension |
| Data type | [string.text.value](/apidocs/field-data-types#text) |
| \| medium** \| \| --- \| \| \\| Display name \\| Medium \\| \\| --- \\| --- \\| \\| Description \\| "PPC" or "Organic", available for calls placed to Keyword (Session) trackers \\| \\| Field type \\| dimension \\| \\| Data type \\| [string.text.value](/apidocs/field-data-types#text) \\| \| \| Display name \| Medium \| \| Description \| "PPC" or "Organic", available for calls placed to Keyword (Session) trackers \| \| Field type \| dimension \| \| Data type \| [string.text.value](/apidocs/field-data-types#text) \| |
| medium** |
| \| Display name \| Medium \| \| --- \| --- \| \| Description \| "PPC" or "Organic", available for calls placed to Keyword (Session) trackers \| \| Field type \| dimension \| \| Data type \| [string.text.value](/apidocs/field-data-types#text) \| |
| Display name | Medium |
| Description | "PPC" or "Organic", available for calls placed to Keyword (Session) trackers |
| Field type | dimension |
| Data type | [string.text.value](/apidocs/field-data-types#text) |
| \| missed_calls** \| \| --- \| \| \\| Display name \\| Missed calls \\| \\| --- \\| --- \\| \\| Description \\| Number of missed calls \\| \\| Field type \\| metric \\| \\| Data type \\| [int.number.value](/apidocs/field-data-types#number) \\| \| \| Display name \| Missed calls \| \| Description \| Number of missed calls \| \| Field type \| metric \| \| Data type \| [int.number.value](/apidocs/field-data-types#number) \| |
| missed_calls** |
| \| Display name \| Missed calls \| \| --- \| --- \| \| Description \| Number of missed calls \| \| Field type \| metric \| \| Data type \| [int.number.value](/apidocs/field-data-types#number) \| |
| Display name | Missed calls |
| Description | Number of missed calls |
| Field type | metric |
| Data type | [int.number.value](/apidocs/field-data-types#number) |
| \| note** \| \| --- \| \| \\| Display name \\| Note \\| \\| --- \\| --- \\| \\| Description \\| Any text notes to associate with this call or form submission \\| \\| Field type \\| dimension \\| \\| Data type \\| [string.text.value](/apidocs/field-data-types#text) \\| \| \| Display name \| Note \| \| Description \| Any text notes to associate with this call or form submission \| \| Field type \| dimension \| \| Data type \| [string.text.value](/apidocs/field-data-types#text) \| |
| note** |
| \| Display name \| Note \| \| --- \| --- \| \| Description \| Any text notes to associate with this call or form submission \| \| Field type \| dimension \| \| Data type \| [string.text.value](/apidocs/field-data-types#text) \| |
| Display name | Note |
| Description | Any text notes to associate with this call or form submission |
| Field type | dimension |
| Data type | [string.text.value](/apidocs/field-data-types#text) |
| \| outbound_calls** \| \| --- \| \| \\| Display name \\| Outbound calls \\| \\| --- \\| --- \\| \\| Description \\| Number of outbound calls \\| \\| Field type \\| metric \\| \\| Data type \\| [int.number.value](/apidocs/field-data-types#number) \\| \| \| Display name \| Outbound calls \| \| Description \| Number of outbound calls \| \| Field type \| metric \| \| Data type \| [int.number.value](/apidocs/field-data-types#number) \| |
| outbound_calls** |
| \| Display name \| Outbound calls \| \| --- \| --- \| \| Description \| Number of outbound calls \| \| Field type \| metric \| \| Data type \| [int.number.value](/apidocs/field-data-types#number) \| |
| Display name | Outbound calls |
| Description | Number of outbound calls |
| Field type | metric |
| Data type | [int.number.value](/apidocs/field-data-types#number) |
| \| prior_calls** \| \| --- \| \| \\| Display name \\| Prior calls \\| \\| --- \\| --- \\| \\| Description \\| The number of times this company received a call from this customer prior to this call. If this is the first call from the customer, prior_calls will be 0 \\| \\| Field type \\| dimension \\| \\| Data type \\| [int.number.value](/apidocs/field-data-types#number) \\| \| \| Display name \| Prior calls \| \| Description \| The number of times this company received a call from this customer prior to this call. If this is the first call from the customer, prior_calls will be 0 \| \| Field type \| dimension \| \| Data type \| [int.number.value](/apidocs/field-data-types#number) \| |
| prior_calls** |
| \| Display name \| Prior calls \| \| --- \| --- \| \| Description \| The number of times this company received a call from this customer prior to this call. If this is the first call from the customer, prior_calls will be 0 \| \| Field type \| dimension \| \| Data type \| [int.number.value](/apidocs/field-data-types#number) \| |
| Display name | Prior calls |
| Description | The number of times this company received a call from this customer prior to this call. If this is the first call from the customer, prior_calls will be 0 |
| Field type | dimension |
| Data type | [int.number.value](/apidocs/field-data-types#number) |
| \| recording_duration** \| \| --- \| \| \\| Display name \\| Recording duration (sec) \\| \\| --- \\| --- \\| \\| Description \\| The length in seconds of the recording, if available \\| \\| Field type \\| dimension \\| \\| Data type \\| [string.text.url](/apidocs/field-data-types#text) \\| \| \| Display name \| Recording duration (sec) \| \| Description \| The length in seconds of the recording, if available \| \| Field type \| dimension \| \| Data type \| [string.text.url](/apidocs/field-data-types#text) \| |
| recording_duration** |
| \| Display name \| Recording duration (sec) \| \| --- \| --- \| \| Description \| The length in seconds of the recording, if available \| \| Field type \| dimension \| \| Data type \| [string.text.url](/apidocs/field-data-types#text) \| |
| Display name | Recording duration (sec) |
| Description | The length in seconds of the recording, if available |
| Field type | dimension |
| Data type | [string.text.url](/apidocs/field-data-types#text) |
| \| recording_player** \| \| --- \| \| \\| Display name \\| Recording player URL \\| \\| --- \\| --- \\| \\| Description \\| The URL for a stand-alone recording player for this call, if available \\| \\| Field type \\| dimension \\| \\| Data type \\| [string.text.url](/apidocs/field-data-types#text) \\| \| \| Display name \| Recording player URL \| \| Description \| The URL for a stand-alone recording player for this call, if available \| \| Field type \| dimension \| \| Data type \| [string.text.url](/apidocs/field-data-types#text) \| |
| recording_player** |
| \| Display name \| Recording player URL \| \| --- \| --- \| \| Description \| The URL for a stand-alone recording player for this call, if available \| \| Field type \| dimension \| \| Data type \| [string.text.url](/apidocs/field-data-types#text) \| |
| Display name | Recording player URL |
| Description | The URL for a stand-alone recording player for this call, if available |
| Field type | dimension |
| Data type | [string.text.url](/apidocs/field-data-types#text) |
| \| referrer_domain** \| \| --- \| \| \\| Display name \\| Referrer domain \\| \\| --- \\| --- \\| \\| Description \\| The domain that referred the caller to your website, available for calls placed to Keyword (Session) trackers \\| \\| Field type \\| dimension \\| \\| Data type \\| [string.text.value](/apidocs/field-data-types#text) \\| \| \| Display name \| Referrer domain \| \| Description \| The domain that referred the caller to your website, available for calls placed to Keyword (Session) trackers \| \| Field type \| dimension \| \| Data type \| [string.text.value](/apidocs/field-data-types#text) \| |
| referrer_domain** |
| \| Display name \| Referrer domain \| \| --- \| --- \| \| Description \| The domain that referred the caller to your website, available for calls placed to Keyword (Session) trackers \| \| Field type \| dimension \| \| Data type \| [string.text.value](/apidocs/field-data-types#text) \| |
| Display name | Referrer domain |
| Description | The domain that referred the caller to your website, available for calls placed to Keyword (Session) trackers |
| Field type | dimension |
| Data type | [string.text.value](/apidocs/field-data-types#text) |
| \| referring_url** \| \| --- \| \| \\| Display name \\| Referring url \\| \\| --- \\| --- \\| \\| Description \\| The URL that referred the caller to your website, available for calls placed to Keyword (Session) trackers \\| \\| Field type \\| dimension \\| \\| Data type \\| [string.text.value](/apidocs/field-data-types#text) \\| \| \| Display name \| Referring url \| \| Description \| The URL that referred the caller to your website, available for calls placed to Keyword (Session) trackers \| \| Field type \| dimension \| \| Data type \| [string.text.value](/apidocs/field-data-types#text) \| |
| referring_url** |
| \| Display name \| Referring url \| \| --- \| --- \| \| Description \| The URL that referred the caller to your website, available for calls placed to Keyword (Session) trackers \| \| Field type \| dimension \| \| Data type \| [string.text.value](/apidocs/field-data-types#text) \| |
| Display name | Referring url |
| Description | The URL that referred the caller to your website, available for calls placed to Keyword (Session) trackers |
| Field type | dimension |
| Data type | [string.text.value](/apidocs/field-data-types#text) |
| \| source** \| \| --- \| \| \\| Display name \\| Source \\| \\| --- \\| --- \\| \\| Description \\| The marketing source that led to the phone call \\| \\| Field type \\| dimension \\| \\| Data type \\| [string.text.value](/apidocs/field-data-types#text) \\| \| \| Display name \| Source \| \| Description \| The marketing source that led to the phone call \| \| Field type \| dimension \| \| Data type \| [string.text.value](/apidocs/field-data-types#text) \| |
| source** |
| \| Display name \| Source \| \| --- \| --- \| \| Description \| The marketing source that led to the phone call \| \| Field type \| dimension \| \| Data type \| [string.text.value](/apidocs/field-data-types#text) \| |
| Display name | Source |
| Description | The marketing source that led to the phone call |
| Field type | dimension |
| Data type | [string.text.value](/apidocs/field-data-types#text) |
| \| source_name** \| \| --- \| \| \\| Display name \\| Number name \\| \\| --- \\| --- \\| \\| Description \\| The name of the tracking number within CallRail \\| \\| Field type \\| dimension \\| \\| Data type \\| [string.text.value](/apidocs/field-data-types#text) \\| \| \| Display name \| Number name \| \| Description \| The name of the tracking number within CallRail \| \| Field type \| dimension \| \| Data type \| [string.text.value](/apidocs/field-data-types#text) \| |
| source_name** |
| \| Display name \| Number name \| \| --- \| --- \| \| Description \| The name of the tracking number within CallRail \| \| Field type \| dimension \| \| Data type \| [string.text.value](/apidocs/field-data-types#text) \| |
| Display name | Number name |
| Description | The name of the tracking number within CallRail |
| Field type | dimension |
| Data type | [string.text.value](/apidocs/field-data-types#text) |
| \| speaker_percent** \| \| --- \| \| \\| Display name \\| Speaker percent \\| \\| --- \\| --- \\| \\| Description \\| A JSON object containing the values of the percentage of time spent talking by the Agent and Customer on a call \\| \\| Field type \\| dimension \\| \\| Data type \\| [string.text.json](/apidocs/field-data-types#text) \\| \| \| Display name \| Speaker percent \| \| Description \| A JSON object containing the values of the percentage of time spent talking by the Agent and Customer on a call \| \| Field type \| dimension \| \| Data type \| [string.text.json](/apidocs/field-data-types#text) \| |
| speaker_percent** |
| \| Display name \| Speaker percent \| \| --- \| --- \| \| Description \| A JSON object containing the values of the percentage of time spent talking by the Agent and Customer on a call \| \| Field type \| dimension \| \| Data type \| [string.text.json](/apidocs/field-data-types#text) \| |
| Display name | Speaker percent |
| Description | A JSON object containing the values of the percentage of time spent talking by the Agent and Customer on a call |
| Field type | dimension |
| Data type | [string.text.json](/apidocs/field-data-types#text) |
| \| start_time** \| \| --- \| \| \\| Display name \\| Call start time \\| \\| --- \\| --- \\| \\| Description \\| The date and time the call started in the current timezone \\| \\| Field type \\| dimension \\| \\| Data type \\| [string.text.value](/apidocs/field-data-types#text) \\| \| \| Display name \| Call start time \| \| Description \| The date and time the call started in the current timezone \| \| Field type \| dimension \| \| Data type \| [string.text.value](/apidocs/field-data-types#text) \| |
| start_time** |
| \| Display name \| Call start time \| \| --- \| --- \| \| Description \| The date and time the call started in the current timezone \| \| Field type \| dimension \| \| Data type \| [string.text.value](/apidocs/field-data-types#text) \| |
| Display name | Call start time |
| Description | The date and time the call started in the current timezone |
| Field type | dimension |
| Data type | [string.text.value](/apidocs/field-data-types#text) |
| \| tags** \| \| --- \| \| \\| Display name \\| Tags \\| \\| --- \\| --- \\| \\| Description \\| Any tags which have been applied to this call or form submission \\| \\| Field type \\| dimension \\| \\| Data type \\| [string.text.value](/apidocs/field-data-types#text) \\| \| \| Display name \| Tags \| \| Description \| Any tags which have been applied to this call or form submission \| \| Field type \| dimension \| \| Data type \| [string.text.value](/apidocs/field-data-types#text) \| |
| tags** |
| \| Display name \| Tags \| \| --- \| --- \| \| Description \| Any tags which have been applied to this call or form submission \| \| Field type \| dimension \| \| Data type \| [string.text.value](/apidocs/field-data-types#text) \| |
| Display name | Tags |
| Description | Any tags which have been applied to this call or form submission |
| Field type | dimension |
| Data type | [string.text.value](/apidocs/field-data-types#text) |
| \| total_calls** \| \| --- \| \| \\| Display name \\| Total calls \\| \\| --- \\| --- \\| \\| Description \\| The total number of calls received from a customer phone number \\| \\| Field type \\| dimension \\| \\| Data type \\| [string.text.value](/apidocs/field-data-types#text) \\| \| \| Display name \| Total calls \| \| Description \| The total number of calls received from a customer phone number \| \| Field type \| dimension \| \| Data type \| [string.text.value](/apidocs/field-data-types#text) \| |
| total_calls** |
| \| Display name \| Total calls \| \| --- \| --- \| \| Description \| The total number of calls received from a customer phone number \| \| Field type \| dimension \| \| Data type \| [string.text.value](/apidocs/field-data-types#text) \| |
| Display name | Total calls |
| Description | The total number of calls received from a customer phone number |
| Field type | dimension |
| Data type | [string.text.value](/apidocs/field-data-types#text) |
| \| total_value** \| \| --- \| \| \\| Display name \\| Total value \\| \\| --- \\| --- \\| \\| Description \\| Total monetary value of all calls or form submissions \\| \\| Field type \\| metric \\| \\| Data type \\| [float.currency.value](/apidocs/field-data-types#currency) \\| \| \| Display name \| Total value \| \| Description \| Total monetary value of all calls or form submissions \| \| Field type \| metric \| \| Data type \| [float.currency.value](/apidocs/field-data-types#currency) \| |
| total_value** |
| \| Display name \| Total value \| \| --- \| --- \| \| Description \| Total monetary value of all calls or form submissions \| \| Field type \| metric \| \| Data type \| [float.currency.value](/apidocs/field-data-types#currency) \| |
| Display name | Total value |
| Description | Total monetary value of all calls or form submissions |
| Field type | metric |
| Data type | [float.currency.value](/apidocs/field-data-types#currency) |
| \| tracker_id** \| \| --- \| \| \\| Display name \\| Tracker ID \\| \\| --- \\| --- \\| \\| Description \\| If provided, only return calls to this specific tracking number \\| \\| Field type \\| dimension \\| \\| Data type \\| [string.text.value](/apidocs/field-data-types#text) \\| \| \| Display name \| Tracker ID \| \| Description \| If provided, only return calls to this specific tracking number \| \| Field type \| dimension \| \| Data type \| [string.text.value](/apidocs/field-data-types#text) \| |
| tracker_id** |
| \| Display name \| Tracker ID \| \| --- \| --- \| \| Description \| If provided, only return calls to this specific tracking number \| \| Field type \| dimension \| \| Data type \| [string.text.value](/apidocs/field-data-types#text) \| |
| Display name | Tracker ID |
| Description | If provided, only return calls to this specific tracking number |
| Field type | dimension |
| Data type | [string.text.value](/apidocs/field-data-types#text) |
| \| tracking_phone_number** \| \| --- \| \| \\| Display name \\| Tracking phone number \\| \\| --- \\| --- \\| \\| Description \\| The business’ tracking phone number for this call (in E.164 format) \\| \\| Field type \\| dimension \\| \\| Data type \\| [string.text.phone](/apidocs/field-data-types#text) \\| \| \| Display name \| Tracking phone number \| \| Description \| The business’ tracking phone number for this call (in E.164 format) \| \| Field type \| dimension \| \| Data type \| [string.text.phone](/apidocs/field-data-types#text) \| |
| tracking_phone_number** |
| \| Display name \| Tracking phone number \| \| --- \| --- \| \| Description \| The business’ tracking phone number for this call (in E.164 format) \| \| Field type \| dimension \| \| Data type \| [string.text.phone](/apidocs/field-data-types#text) \| |
| Display name | Tracking phone number |
| Description | The business’ tracking phone number for this call (in E.164 format) |
| Field type | dimension |
| Data type | [string.text.phone](/apidocs/field-data-types#text) |
| \| utm_campaign** \| \| --- \| \| \\| Display name \\| Utm campaign \\| \\| --- \\| --- \\| \\| Description \\| utm_campaign as captured from the landing page parameter, or as specified in the configuration for Source Trackers \\| \\| Field type \\| dimension \\| \\| Data type \\| [string.text.value](/apidocs/field-data-types#text) \\| \| \| Display name \| Utm campaign \| \| Description \| utm_campaign as captured from the landing page parameter, or as specified in the configuration for Source Trackers \| \| Field type \| dimension \| \| Data type \| [string.text.value](/apidocs/field-data-types#text) \| |
| utm_campaign** |
| \| Display name \| Utm campaign \| \| --- \| --- \| \| Description \| utm_campaign as captured from the landing page parameter, or as specified in the configuration for Source Trackers \| \| Field type \| dimension \| \| Data type \| [string.text.value](/apidocs/field-data-types#text) \| |
| Display name | Utm campaign |
| Description | utm_campaign as captured from the landing page parameter, or as specified in the configuration for Source Trackers |
| Field type | dimension |
| Data type | [string.text.value](/apidocs/field-data-types#text) |
| \| utm_content** \| \| --- \| \| \\| Display name \\| Utm content \\| \\| --- \\| --- \\| \\| Description \\| utm_content as captured from the landing page parameter, available for calls placed to Keyword (Session) trackers \\| \\| Field type \\| dimension \\| \\| Data type \\| [string.text.value](/apidocs/field-data-types#text) \\| \| \| Display name \| Utm content \| \| Description \| utm_content as captured from the landing page parameter, available for calls placed to Keyword (Session) trackers \| \| Field type \| dimension \| \| Data type \| [string.text.value](/apidocs/field-data-types#text) \| |
| utm_content** |
| \| Display name \| Utm content \| \| --- \| --- \| \| Description \| utm_content as captured from the landing page parameter, available for calls placed to Keyword (Session) trackers \| \| Field type \| dimension \| \| Data type \| [string.text.value](/apidocs/field-data-types#text) \| |
| Display name | Utm content |
| Description | utm_content as captured from the landing page parameter, available for calls placed to Keyword (Session) trackers |
| Field type | dimension |
| Data type | [string.text.value](/apidocs/field-data-types#text) |
| \| utm_medium** \| \| --- \| \| \\| Display name \\| Utm medium \\| \\| --- \\| --- \\| \\| Description \\| utm_medium as captured from the landing page parameter, or as specified in the configuration for Source Trackers \\| \\| Field type \\| dimension \\| \\| Data type \\| [string.text.value](/apidocs/field-data-types#text) \\| \| \| Display name \| Utm medium \| \| Description \| utm_medium as captured from the landing page parameter, or as specified in the configuration for Source Trackers \| \| Field type \| dimension \| \| Data type \| [string.text.value](/apidocs/field-data-types#text) \| |
| utm_medium** |
| \| Display name \| Utm medium \| \| --- \| --- \| \| Description \| utm_medium as captured from the landing page parameter, or as specified in the configuration for Source Trackers \| \| Field type \| dimension \| \| Data type \| [string.text.value](/apidocs/field-data-types#text) \| |
| Display name | Utm medium |
| Description | utm_medium as captured from the landing page parameter, or as specified in the configuration for Source Trackers |
| Field type | dimension |
| Data type | [string.text.value](/apidocs/field-data-types#text) |
| \| utm_source** \| \| --- \| \| \\| Display name \\| Utm source \\| \\| --- \\| --- \\| \\| Description \\| utm_source as captured from the landing page parameter for Session Trackers, or as specified in the configuration for Source Trackers \\| \\| Field type \\| dimension \\| \\| Data type \\| [string.text.value](/apidocs/field-data-types#text) \\| \| \| Display name \| Utm source \| \| Description \| utm_source as captured from the landing page parameter for Session Trackers, or as specified in the configuration for Source Trackers \| \| Field type \| dimension \| \| Data type \| [string.text.value](/apidocs/field-data-types#text) \| |
| utm_source** |
| \| Display name \| Utm source \| \| --- \| --- \| \| Description \| utm_source as captured from the landing page parameter for Session Trackers, or as specified in the configuration for Source Trackers \| \| Field type \| dimension \| \| Data type \| [string.text.value](/apidocs/field-data-types#text) \| |
| Display name | Utm source |
| Description | utm_source as captured from the landing page parameter for Session Trackers, or as specified in the configuration for Source Trackers |
| Field type | dimension |
| Data type | [string.text.value](/apidocs/field-data-types#text) |
| \| utm_term** \| \| --- \| \| \\| Display name \\| Utm term \\| \\| --- \\| --- \\| \\| Description \\| utm_term as captured from the landing page parameter, available for calls placed to Keyword (Session) trackers \\| \\| Field type \\| dimension \\| \\| Data type \\| [string.text.value](/apidocs/field-data-types#text) \\| \| \| Display name \| Utm term \| \| Description \| utm_term as captured from the landing page parameter, available for calls placed to Keyword (Session) trackers \| \| Field type \| dimension \| \| Data type \| [string.text.value](/apidocs/field-data-types#text) \| |
| utm_term** |
| \| Display name \| Utm term \| \| --- \| --- \| \| Description \| utm_term as captured from the landing page parameter, available for calls placed to Keyword (Session) trackers \| \| Field type \| dimension \| \| Data type \| [string.text.value](/apidocs/field-data-types#text) \| |
| Display name | Utm term |
| Description | utm_term as captured from the landing page parameter, available for calls placed to Keyword (Session) trackers |
| Field type | dimension |
| Data type | [string.text.value](/apidocs/field-data-types#text) |
| \| utma** \| \| --- \| \| \\| Display name \\| Utma \\| \\| --- \\| --- \\| \\| Description \\| Google Analytics _utma value, available for calls placed to Keyword (Session) trackers \\| \\| Field type \\| dimension \\| \\| Data type \\| [string.text.value](/apidocs/field-data-types#text) \\| \| \| Display name \| Utma \| \| Description \| Google Analytics _utma value, available for calls placed to Keyword (Session) trackers \| \| Field type \| dimension \| \| Data type \| [string.text.value](/apidocs/field-data-types#text) \| |
| utma** |
| \| Display name \| Utma \| \| --- \| --- \| \| Description \| Google Analytics _utma value, available for calls placed to Keyword (Session) trackers \| \| Field type \| dimension \| \| Data type \| [string.text.value](/apidocs/field-data-types#text) \| |
| Display name | Utma |
| Description | Google Analytics _utma value, available for calls placed to Keyword (Session) trackers |
| Field type | dimension |
| Data type | [string.text.value](/apidocs/field-data-types#text) |
| \| utmb** \| \| --- \| \| \\| Display name \\| Utmb \\| \\| --- \\| --- \\| \\| Description \\| Google Analytics _utmb value, available for calls placed to Keyword (Session) trackers \\| \\| Field type \\| dimension \\| \\| Data type \\| [string.text.value](/apidocs/field-data-types#text) \\| \| \| Display name \| Utmb \| \| Description \| Google Analytics _utmb value, available for calls placed to Keyword (Session) trackers \| \| Field type \| dimension \| \| Data type \| [string.text.value](/apidocs/field-data-types#text) \| |
| utmb** |
| \| Display name \| Utmb \| \| --- \| --- \| \| Description \| Google Analytics _utmb value, available for calls placed to Keyword (Session) trackers \| \| Field type \| dimension \| \| Data type \| [string.text.value](/apidocs/field-data-types#text) \| |
| Display name | Utmb |
| Description | Google Analytics _utmb value, available for calls placed to Keyword (Session) trackers |
| Field type | dimension |
| Data type | [string.text.value](/apidocs/field-data-types#text) |
| \| utmc** \| \| --- \| \| \\| Display name \\| Utmc \\| \\| --- \\| --- \\| \\| Description \\| Google Analytics _utmc value, available for calls placed to Keyword (Session) trackers \\| \\| Field type \\| dimension \\| \\| Data type \\| [string.text.value](/apidocs/field-data-types#text) \\| \| \| Display name \| Utmc \| \| Description \| Google Analytics _utmc value, available for calls placed to Keyword (Session) trackers \| \| Field type \| dimension \| \| Data type \| [string.text.value](/apidocs/field-data-types#text) \| |
| utmc** |
| \| Display name \| Utmc \| \| --- \| --- \| \| Description \| Google Analytics _utmc value, available for calls placed to Keyword (Session) trackers \| \| Field type \| dimension \| \| Data type \| [string.text.value](/apidocs/field-data-types#text) \| |
| Display name | Utmc |
| Description | Google Analytics _utmc value, available for calls placed to Keyword (Session) trackers |
| Field type | dimension |
| Data type | [string.text.value](/apidocs/field-data-types#text) |
| \| utmv** \| \| --- \| \| \\| Display name \\| Utmv \\| \\| --- \\| --- \\| \\| Description \\| Google Analytics _utmv value, available for calls placed to Keyword (Session) trackers \\| \\| Field type \\| dimension \\| \\| Data type \\| [string.text.value](/apidocs/field-data-types#text) \\| \| \| Display name \| Utmv \| \| Description \| Google Analytics _utmv value, available for calls placed to Keyword (Session) trackers \| \| Field type \| dimension \| \| Data type \| [string.text.value](/apidocs/field-data-types#text) \| |
| utmv** |
| \| Display name \| Utmv \| \| --- \| --- \| \| Description \| Google Analytics _utmv value, available for calls placed to Keyword (Session) trackers \| \| Field type \| dimension \| \| Data type \| [string.text.value](/apidocs/field-data-types#text) \| |
| Display name | Utmv |
| Description | Google Analytics _utmv value, available for calls placed to Keyword (Session) trackers |
| Field type | dimension |
| Data type | [string.text.value](/apidocs/field-data-types#text) |
| \| utmz** \| \| --- \| \| \\| Display name \\| Utmz \\| \\| --- \\| --- \\| \\| Description \\| Google Analytics _utmz value, available for calls placed to Keyword (Session) trackers \\| \\| Field type \\| dimension \\| \\| Data type \\| [string.text.value](/apidocs/field-data-types#text) \\| \| \| Display name \| Utmz \| \| Description \| Google Analytics _utmz value, available for calls placed to Keyword (Session) trackers \| \| Field type \| dimension \| \| Data type \| [string.text.value](/apidocs/field-data-types#text) \| |
| utmz** |
| \| Display name \| Utmz \| \| --- \| --- \| \| Description \| Google Analytics _utmz value, available for calls placed to Keyword (Session) trackers \| \| Field type \| dimension \| \| Data type \| [string.text.value](/apidocs/field-data-types#text) \| |
| Display name | Utmz |
| Description | Google Analytics _utmz value, available for calls placed to Keyword (Session) trackers |
| Field type | dimension |
| Data type | [string.text.value](/apidocs/field-data-types#text) |
| \| value** \| \| --- \| \| \\| Display name \\| Value \\| \\| --- \\| --- \\| \\| Description \\| A number representing the value of this call or form submission \\| \\| Field type \\| dimension \\| \\| Data type \\| [string.text.value](/apidocs/field-data-types#text) \\| \| \| Display name \| Value \| \| Description \| A number representing the value of this call or form submission \| \| Field type \| dimension \| \| Data type \| [string.text.value](/apidocs/field-data-types#text) \| |
| value** |
| \| Display name \| Value \| \| --- \| --- \| \| Description \| A number representing the value of this call or form submission \| \| Field type \| dimension \| \| Data type \| [string.text.value](/apidocs/field-data-types#text) \| |
| Display name | Value |
| Description | A number representing the value of this call or form submission |
| Field type | dimension |
| Data type | [string.text.value](/apidocs/field-data-types#text) |
| \| voicemail** \| \| --- \| \| \\| Display name \\| Voicemail \\| \\| --- \\| --- \\| \\| Description \\| Whether the call ended with a voicemail (true) or not (false) \\| \\| Field type \\| dimension \\| \\| Data type \\| [bool](/apidocs/field-data-types#primitive) \\| \| \| Display name \| Voicemail \| \| Description \| Whether the call ended with a voicemail (true) or not (false) \| \| Field type \| dimension \| \| Data type \| [bool](/apidocs/field-data-types#primitive) \| |
| voicemail** |
| \| Display name \| Voicemail \| \| --- \| --- \| \| Description \| Whether the call ended with a voicemail (true) or not (false) \| \| Field type \| dimension \| \| Data type \| [bool](/apidocs/field-data-types#primitive) \| |
| Display name | Voicemail |
| Description | Whether the call ended with a voicemail (true) or not (false) |
| Field type | dimension |
| Data type | [bool](/apidocs/field-data-types#primitive) |
| \| voicemail_calls** \| \| --- \| \| \\| Display name \\| Voicemail calls \\| \\| --- \\| --- \\| \\| Description \\| Number of calls going to voicemail \\| \\| Field type \\| metric \\| \\| Data type \\| [int.number.value](/apidocs/field-data-types#number) \\| \| \| Display name \| Voicemail calls \| \| Description \| Number of calls going to voicemail \| \| Field type \| metric \| \| Data type \| [int.number.value](/apidocs/field-data-types#number) \| |
| voicemail_calls** |
| \| Display name \| Voicemail calls \| \| --- \| --- \| \| Description \| Number of calls going to voicemail \| \| Field type \| metric \| \| Data type \| [int.number.value](/apidocs/field-data-types#number) \| |
| Display name | Voicemail calls |
| Description | Number of calls going to voicemail |
| Field type | metric |
| Data type | [int.number.value](/apidocs/field-data-types#number) |
| \| waveforms** \| \| --- \| \| \\| Display name \\| Waveforms \\| \\| --- \\| --- \\| \\| Description \\| Only present if the call was recorded. Contains the URLs of two images representing the volume of the call over time \\| \\| Field type \\| dimension \\| \\| Data type \\| [string.text.value](/apidocs/field-data-types#text) \\| \| \| Display name \| Waveforms \| \| Description \| Only present if the call was recorded. Contains the URLs of two images representing the volume of the call over time \| \| Field type \| dimension \| \| Data type \| [string.text.value](/apidocs/field-data-types#text) \| |
| waveforms** |
| \| Display name \| Waveforms \| \| --- \| --- \| \| Description \| Only present if the call was recorded. Contains the URLs of two images representing the volume of the call over time \| \| Field type \| dimension \| \| Data type \| [string.text.value](/apidocs/field-data-types#text) \| |
| Display name | Waveforms |
| Description | Only present if the call was recorded. Contains the URLs of two images representing the volume of the call over time |
| Field type | dimension |
| Data type | [string.text.value](/apidocs/field-data-types#text) |