---
title: "BigCommerce connection guide"
slug: "bigcommerce-connection-guide"
description: "Connect your BigCommerce data to Supermetrics with our guide. Learn about permissions, API tokens, and query types for seamless data integration."
updated: 2026-05-06T11:44:23Z
published: 2026-05-06T13:25:57Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.supermetrics.com/llms.txt
> Use this file to discover all available pages before exploring further.

# BigCommerce connection guide

This guide contains all permissions and requirements for connecting your BigCommerce data to Supermetrics.

You can connect to data sources from the [Data sources page on the Supermetrics Hub](https://hub.supermetrics.com/token-management). On the Hub, you can also [share an authentication link](/v1/docs/how-to-connect-to-data-sources-from-supermetrics-hub#share-authentication-link) to connect to a data source you don't have direct access to.

After you connect to the data source on the Hub, you can use the data source connection in [all available destinations](/v1/docs/bigcommerce-connection-guide#connection-instructions).

## Required permissions

To pull data from BigCommerce using Supermetrics, you need a BigCommerce account.

In addition, you need:

- Your BigCommerce store hash. The store hash is in the URL of your BigCommerce shop (usually comes right after the https://store-).
- A BigCommerce API token. This can be created in BigCommerce under **Settings → API → Store-level API accounts**.

## Query types

Query types define what sort of metrics and dimensions are available. You need to select one of the following query types when pulling data.

- **Orders**: Retrieve detailed insights on your BigCommerce shop orders.
- **Order Items**: Retrieve detailed insights on your Bigcommerce ordered products.

## Connection instructions

When connecting to BigCommerce, you need to provide your BigCommerce store hash and API token and select the account to use when prompted.

1. Select the BigCommerce data source [on the Supermetrics Hub](https://hub.supermetrics.com/token-management) or in the data destination.
2. Enter your store hash.
3. Enter your BigCommerce API token.
4. Give a name for your login.
5. If prompted, choose to make this connection [shared or private](/v1/docs/about-shared-and-private-connections).
6. Click **Start**.
7. In your data destination, select the account to pull data from and a query type, if prompted.

See detailed instructions on [how to connect to a data source from the Supermetrics Hub.](/v1/docs/how-to-connect-to-data-sources-from-supermetrics-hub)

You can also connect to BigCommerce from these destinations:

- Google Sheets: [How to log in to a Supermetrics data source in Google Sheets](/v1/docs/how-to-connect-to-a-supermetrics-data-source-in-google-sheets)
- Data Studio: [How to connect data sources to Looker Studio](/v1/docs/how-to-connect-data-sources-to-looker-studio-formerly-data-studio)
- Excel: [How to connect data sources to Excel with Supermetrics](/v1/docs/how-to-connect-data-sources-to-excel-with-supermetrics)
- Power BI: [How to create your first Supermetrics query for Power BI](/v1/docs/how-to-create-your-first-supermetrics-query-for-power-bi)
- The Supermetrics API: [How to use the Query Manager](/v1/docs/how-to-use-the-query-manager)
- Data warehouse and cloud storage (Hub): [How to create a transfer](/v1/docs/how-to-create-a-transfer)
- BigQuery (marketplace): [How to create a BigQuery (marketplace) transfer](/v1/docs/how-to-create-a-bigquery-marketplace-transfer)

## More resources

- [How to reauthenticate a data source in Google Sheets, Looker Studio, Excel, or Power BI](/v1/docs/how-to-reauthenticate-a-data-source-connection-in-google-sheets-looker-studio-excel-power-bi-and-supermetrics-hub)
- [How to reauthenticate a data source in data warehouse, API, or cloud storage platform](/v1/docs/how-to-reauthenticate-a-data-source-connection-in-data-warehouse-destinations-or-the-supermetrics-api)
- [How to manage data source connections on the Supermetrics Hub](/v1/docs/how-to-manage-data-source-connections-on-supermetrics-hub)