---
title: "Support"
slug: "support"
updated: 2025-12-16T12:04:44Z
published: 2025-12-16T12:04:44Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.supermetrics.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Support

## Supermetrics status

For most up-to-date information on any Supermetrics or Supermetrics API related issues, [subscribe to our service status updates](https://status.supermetrics.com).

## Our customer support

Our support team is ready to help you with any questions or issues you might have.

- [Contact our support team](https://hub.supermetrics.com/support). Note that to submit a support ticket, you have to log in to the Supermetrics Hub.
- You can also reach us through our chat.

In both cases, providing enough context about your problem or question is key. Learn more about [how to quickly get your issue resolved](/v1/docs/about-supermetrics-support).

## Interested in the Supermetrics API?

If you’re interested in exploring the Supermetrics API and its features, [contact our sales team](https://supermetrics.com/enterprise-contact).